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2 Posts
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347
January 24th, 2023 08:00
Unable to recover emails from Monthly tape backup
We took a monthly backup to tape of Exchange DAG using Networker v9.2.1.5, from January 2019 through December 2021.
The group that the policy uses does not show the Exchange DAG. The Client Indexes only shows 37 MB which is way smaller than it should be. When we run a query against saved sets with the correct Policy, Workflow Group, and date range, nothing is returned.
This leads us to believe that the Networker application has no record of our backups for Exchange. We believe the backups are on the tapes. Since we have the tapes, we would like to build an index from the tapes directly and be able to restore from there.
Can anyone tell us how to do that or suggest another way to get to the backups?
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bingo.1
2.4K Posts
0
January 25th, 2023 00:00
The only method to rebuild missing indexes is via the 'scanner' command. Please see the Command Line Reference for details.
Heal_InfoSec
2 Posts
0
January 25th, 2023 10:00
Bingo.1
I really appreciate your response.
By any chance do you have a good link that has useful command lines that we can follow.
Things that we found was not really helpful.
Thank you.
barry_beckers
393 Posts
0
January 27th, 2023 05:00
What kinda resources are you finding and getting that weren't helpful?
I assume you have access to the Dell KB and have a support contract?
"How to perform a browseable recover of Exchange backup after it has passed the browse period"
https://www.dell.com/support/kbdoc/en-us/000004181?lang=en
or the older
"NetWorker: Troubleshooting Client File Index Recovery issues"
https://www.dell.com/support/kbdoc/en-us/000071919?lang=en