Networking General
Posts
Unsolved
9 Posts
0
567
November 29th, 2022 02:00
Fan speed changed to 55 % of the full speed
Good evening,
how to solve this alarm for the fan speed changed to 60 % of the full speed.
any advies.
Responses(7)
No Events found!
DELL-Charles R
Moderator
Moderator
•
3.3K Posts
1
November 29th, 2022 07:00
Hello mahmoudgad,
Can you provide some details:
What is the system model you are working with?
What error or failure you are seeing?
Was anything done recently like hardware or software changes?
What troubleshooting steps have you done already?
Are all fans running?
And a screen shots of the issue may help.
In general you need to make sure there is adequate cooling, all fans are running and nothing blocking air flow such as dust or papers or anything.
mahmoudgad
9 Posts
0
November 30th, 2022 01:00
Hello,
please find the below answers for your questions
What is the system model you are working with?
Dell EMC Real Time Operating System Software
Dell EMC Operating System Version: 2.0
Dell EMC Application Software Version: 9.14(1.2)
Copyright (c) 1999-2018 by Dell Inc. All Rights Reserved.
Build Time: Fri Jan 18 09:49:40 2019
Build Path: /build/build02/SW/SRC
Dell EMC Networking OS uptime is 1 year(s), 35 week(s), 3 day(s), 10 hour(s), 3 minute(s)
System image file is "system://A"
System Type: S4048-ON
Control Processor: Intel Rangeley with 3 Gbytes (3204726784 bytes) of memory, core(s) 2.
8G bytes of boot flash memory.
1 54-port TE/FG (SK-ON)
48 Ten GigabitEthernet/IEEE 802.3 interface(s)
6 Forty GigabitEthernet/IEEE 802.3 interface(s)
_______________________________________________________
What error or failure you are seeing?
Just appear in the log
Nov 29 16:54:10 %S4048-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 60 % of the full speed
Nov 29 16:54:10 %S4048-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 55 % of the full speed
Nov 29 16:34:08 %S4048-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 40 % of the full speed
Nov 29 16:34:08 %S4048-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 40 % of the full speed
Nov 29 13:54:16 %S4048-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 60 % of the full speed
Nov 29 13:54:16 %S4048-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 55 % of the full speed
Nov 29 12:09:30 %S4048-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 40 % of the full speed
Nov 29 12:09:30 %S4048-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 40 % of the full speed
Nov 29 10:28:17 %STKUNIT1-M:CP
______________________________________
Was anything done recently like hardware or software changes?
- No
_______________________
What troubleshooting steps have you done already?
show environment
-- Fan Status --
Unit Bay TrayStatus Fan1 Speed Fan2 Speed
------------------------------------------------------------------------------------
1 1 up up 10031 up 10134
1 2 up up 10031 up 10031
1 3 up up 10134 up 9929
Speed in RPM
-- Power Supplies --
Unit Bay Status Type FanStatus FanSpeed Power AvgPower AvgPowerStartTime
-----------------------------------------------------------------------------------------
1 1 up AC up 10800 61 57 03/28/2021-02:09
1 2 up AC up 10848 55 51 03/28/2021-02:09
-- Unit Environment Status --
Unit Status Temp Voltage
---------------------------------------------------------------------------
* 1 online 37C ok
__________________________________________
Are all fans running?
- Yes
_________________________
And a screen shots of the issue may help.
- Nov 29 16:54:10 %S4048-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 60 % of the full speed
Nov 29 16:54:10 %S4048-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 55 % of the full speed
Nov 29 16:34:08 %S4048-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 40 % of the full speed
Nov 29 16:34:08 %S4048-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 40 % of the full speed
Nov 29 13:54:16 %S4048-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 60 % of the full speed
Nov 29 13:54:16 %S4048-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 55 % of the full speed
Nov 29 12:09:30 %S4048-ON:1 %CHMGR-2-PSU_FAN_SPEED_CHANGE: PSU_Fan speed changed to 40 % of the full speed
Nov 29 12:09:30 %S4048-ON:1 %CHMGR-5-FAN_SPEED_CHANGE: Fan speed changed to 40 % of the full speed
Nov 29 1
DiegoLopez
4 Operator
4 Operator
•
2.7K Posts
0
November 30th, 2022 06:00
Hello @mahmoudgad,
Please, can you confirm the firmware version is updated?
I have seen this error in the past and the only way to fixing it was to replace the hardware after checking firmware was update.
Is the switch still in warranty?
Regards.
mahmoudgad
9 Posts
0
December 1st, 2022 01:00
Hello Diego,
Thank you for your support, to confirm we need to upgrade to latest version to solve the above issue related to fan speed.
thanks for you advice.
mahmoudgad
9 Posts
0
December 1st, 2022 01:00
Hello,
Please, can you confirm the firmware version is updated?
Dell EMC Application Software Version: 9.14(1.2)
it's need to upgrade ?
DiegoLopez
4 Operator
4 Operator
•
2.7K Posts
0
December 1st, 2022 01:00
Hello @mahmoudgad
I have seen the 9.14.1.14 for the OS version:
https://dell.to/3XGJjvH
Regards.
DiegoLopez
4 Operator
4 Operator
•
2.7K Posts
1
December 1st, 2022 02:00
Hello @mahmoudgad,
No. Sorry. In my previous message I said: "I have seen this error in the past and the only way to fixing it was to replace the hardware after checking firmware was update."
So I am just suggesting to update firmware and if the problem persist after the firmware upgrade, consider to have a hardware replacement.
Regards.