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Last reply by 11-30-2022 Solved
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N2000 "delete Hiveagent before proceeding with upgrade to 6.7.1.17"

Hello,

This may have been asked before by others, but I've been unable to find a clear answer.  If we don't use hiveagent and current status is (copied below) disabled/rejected, do we still need to go through the commands to stop app/delete the files?  Thanks in advance!

#show hiveagent status

HiveAgent: Disabled
EULA: Not Accepted

HiveManager Server Name: HiveManagerNG
HiveManager NG (enabled):

#show eula-consent hiveagent

HiveAgent EULA has been: Rejected

 

In the upgrade guide verbiage below it says these commands must be performed prior to upgrade:


NOTE: Hiveagent is not supported starting from feature release 6.7.0.4/6.7.0.34 onwards. Please
delete hiveagent using below mentioned procedure before proceeding with upgrade to 6.7.1.17.
console#application stop hiveagent
console#delete user-apps/ah_ha.conf_s
Delete user-apps/ah_ha.conf_s ? (y/n) y
console#delete user-apps/hiveagent_pr_s
Delete user-apps/hiveagent_pr_s ? (y/n)
y console#delete user-apps/ah_ha.conf
Delete user-apps/ah_ha.conf ? (y/n) y
console#delete user-apps/hiveagent_pr
Delete user-apps/hiveagent_pr ? (y/n) y
console#delete user-apps/hiveagent
Delete user-apps/hiveagent ? (y/n) y

Solution (1)

Accepted Solutions
199

Hello thanks for choosing Dell.

AeroHive Wifi devices can be used with firmware 6.6.x.x, but 6.7.x.x version will not support for Aerohive devices. If you have not used Aerohive Wifi devices in your company, then you can upgrade firmware to the latest version.(HiveAgent application has been upgraded to a newer version 1.1.29.0 in 6.6.3.0 release for N1100-ON, N1500, N2128PX-ON,
N3132PX-ON, N2000 and N3000E-ON switches. To ensure that new HiveAgent application (without HiveManager online) is properly
installed in the switch, the following commands must be run before upgrading to 6.6.3.16 from a 6.5.x.x release. Below steps are not
applicable for customers managing their switches via HiveManager). Hence you can proceed to disable hiveagent before upgrade to the latest version 6.7.x.x or 6.8.x.x and recommended.


DELL-Young E
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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Replies (3)
200

Hello thanks for choosing Dell.

AeroHive Wifi devices can be used with firmware 6.6.x.x, but 6.7.x.x version will not support for Aerohive devices. If you have not used Aerohive Wifi devices in your company, then you can upgrade firmware to the latest version.(HiveAgent application has been upgraded to a newer version 1.1.29.0 in 6.6.3.0 release for N1100-ON, N1500, N2128PX-ON,
N3132PX-ON, N2000 and N3000E-ON switches. To ensure that new HiveAgent application (without HiveManager online) is properly
installed in the switch, the following commands must be run before upgrading to 6.6.3.16 from a 6.5.x.x release. Below steps are not
applicable for customers managing their switches via HiveManager). Hence you can proceed to disable hiveagent before upgrade to the latest version 6.7.x.x or 6.8.x.x and recommended.


DELL-Young E
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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183

Hi and thanks for the info,

To clarify, we only need to make sure it's been disabled #eula-consent hiveagent reject and no need to delete the app files, correct?

Thanks

179

Hello yes that is correct!


DELL-Young E
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

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