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December 4th, 2022 08:00

Unable to update N1124 to v6.8.1.0

Hi,

I am trying to update a N1124 switch to software version 6.8.1.0, but when I try to upload the new firmware I get the following message:

STK file does not contain any images for this platform

The switch is currently running the previously released update; v6.8.0.1

Moderator

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3.7K Posts

December 4th, 2022 19:00

Hi, please again download firmware file and extract with 7zip tool to extract the firmware zip file and use USB drive with filesystem FAT32. https://dell.to/3B8Diyi

February 21st, 2023 11:00

Hi,

I have tried updating using a serial control and a USB driver, but unfortunately, this also does not work. I get the following error:

 


This unit requires a version of firmware earlier than 6.8.

<188> Feb 21 18:55:25 172.20.1.103-1 SIM[TransferTask]: transfer.c(2962) 144245 %% WARN Downloaded file backup is not intended for this product.

Here is the output of show version

Machine Description............... Dell Networking Switch
System Model ID................... N1124T-ON
Machine Type...................... Dell Networking N1124T-ON
Serial Number..................... XXXXXX
Manufacturer...................... 0xbc00
Burned In MAC Address............. XXXXXXX
System Object ID.................. 1.3.6.1.4.1.674.10895.3080
SOC Version....................... BCM53440_B0
HW Version........................ 4
CPLD Version...................... 7
Image File........................ N1108EPONv6.8.0.1
Software Capability............... Stack Limit = 4, VLAN Limit = 512

unit active backup current-active next-active
---- ----------- ----------- -------------- --------------
1 0.0.0.0

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3.3K Posts

February 21st, 2023 12:00

Hello Christopher-deHaas,

 

It looks like it is not supported on N1124T-ON. That is why it says you need an earlier version and the downloaded file is not intended for this product.

 

6.8.1.0 release notes page 3:

IMPORTANT: Upgrading N1100 series switches other than N1108EP-ON variant of the switch with N1108EP-ON build is not supported. When upgrading from 6.7.1.13 or later versions the firmware prevents the upgrade. However, when upgrading from earlier release than 6.7.1.13 the upgrade itself is not prevented but the behavior is not deterministic. Please ensure to use N1108EPONv6.8.0.x.stk or later releases only on N1108EP-ON switches.

 

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