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3 Posts
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526
November 25th, 2021 01:00
Optiplex 9020 Page up/down not paging
I have recently discovered that my page up and page down keys are not paging in Excel or Word. I have rplaced the keyboard and that made no difference. Contact Microsoft support and the suggested that it is likely a BIOS issue. Is anybody aware how I can go to get help for this. DELL support options is no longer available for me as it expired in 2018.
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fireberd
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33.4K Posts
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November 25th, 2021 03:00
If its only Excel and Word, and another keyboard does the same thing its either the Windows OS or the applications.
Peace4warrior
3 Posts
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November 27th, 2021 14:00
Hi. No I have tried in Google Chrome website pages as well and it does not work there either.
redxps630
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14.4K Posts
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November 27th, 2021 22:00
It may be a bios basic IO issue when pc is not responding to certain keystrokes of a good keyboard. try replace CMOs battery w a brand new one then clear CMOs settings by jumper reset on motherboard.