PowerEdge HDD/SCSI/RAID

Last reply by 11-22-2022 Unsolved
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18447

PDR1001 Fault detected on Drive 0 in Disk Drive Bay 1

Looks like our drive failed. I am ordering a replacement from Dell. Do I need to do anything special to replace the drive in order to rebuild the RAID array, or should it automatically rebuild once I power up the server?
Replies (14)
18254

MarieGoz,

 

You should be able to remove the failed drive, wait about 20 seconds, and then insert the replacement. It should automatically start the rebuild, but if it doesn't then you can assign the replacement as a Hotspare and it will then rebuild to the Virtual Disk.

 

Hope this helps.

 


Chris Hawk
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13244

So i know this is normally the solution, Replace the Drive with PDR1001 Fault, but I have the R420, It states the same fault on several PNY SSD 2.5 drives. Is this just a configuration error?

13125

Hi, can you please give us the part number for the PNY SSD 2.5 ?

 

Good day!


DELL-Young E
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12329

Hi,

 

I seem to have the same issue as stated above. The SSDs are brand new, and it triggers the PDR1001 error on 3 different servers, with 6 different disks.

 

The part number for this specific disk is as follow : SSD7CS900-120-PB

Note that in my case, I have several R620 (with a PERC H710p 1GB NV controller).

 

Regards.

12296

Hello Arzaroth,

 

I'm sorry to see you are getting a PDR1001 drive error on your new SSD drives.  You have done some good troubleshooting testing in different servers appears to show the issue follows the drives. 

 

Have you try different slots?

Are these Dell drives? If so can you give me the DP/N number from the drive label?

 

I'd recommend to make sure your firmware is up to date for your testing.

BIOS -2.9.0

iDRAC -2.65.65.65

H710P -21.3.5-0002

Firmware : https://dell.to/3w21qxn

 

It is looking like a compatibility issue. Dell has not validated this drive on our servers.

I noticed we do sell a 1TB drive of this type and it appears to be for a client system:

 

United States > Products For Home > Accessories > Storage, Drives & Media > Hard Drives - Internal > Solid State Disk Drives > SATA SSD Drives > PNY CS900 - Solid state drive - 1 TB - internal - 2.5-inch - SATA 6Gb/s

https://dell.to/3vVNmoY

 

 

I am including some 120G SSD drives we have validated for the R620 you may want to consider:

 

Pn.394XT -SSD, 120GB, SATA, 2.5 inch, Height 15mm, Read Intensive, Intel, (I-DV, Enterprise Class)

Pn.KX83R  -SSD, 120 GB, SATA3, 2.5 inch, Intel Haileyville

Pn.NCKH1  -SSD, 120GB, SATA, 2.5 inch, Height 7mm, Samsung, (SM843T)

 

Please let me know how it goes.

 


Dell -Charles R
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12290

Hi,

 

Even after firmware updates (I did all proposed lifecycle updates, just to be sure) the error remains. Swapping slots does not help sadly.

It does indeed look like a compatibility issue, but I'll live with it. On other machines, the MZ-77E1T0B and CT120BX500SSD1 are working well.

Thank you for the assist regardless.

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1543

Hi I've just put two ADATA 240gb ssd's in my R720 in bay 0 and bay 1 and get the fault??. Can I not use these drives in my server ??.

The Perc H710P seems to see them ok in a raid 1? and windows has installed ok it's just the orange lights + the fault message. 

 

1538

Davea70,

 

 

In order to tell for certain I would need the specific part number for the drive, would you be able to provide that so I can verify compatibility? If they do happen to be compatible, then we may need to consider updating the server and controller to see if that helps.

 

Let me know.

 

 

 

 


Chris Hawk
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240

Hi, I have the same problem on two PowerEdge R720 servers. I recently replaced both servers from HDD to SSD. SSD in raid0.
SSD information
Manufacturer ATA
Product ID Apacer AS350 25
Revision AP613PE0

RAndriy_0-1669059497172.png

RAndriy_1-1669059588931.png

RAndriy_2-1669059903704.png

 

How should I be in this difficult situation?
What do I have to do?

 

 

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