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August 30th, 2022 05:00

Dell Platform Update Iso encryption password fails

I used Dell EMC Repository Manager to create my ISO for my t320.  It asks for the encryption password, and I enter what I configured it to, and it fails and reboots.  Is this not the password that I set up while using the program?  Is there a default password?

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8.4K Posts

August 30th, 2022 15:00

Droidus91,

 

 

There isn't a default, It would be the password you configured when you set it up. I don't recall ever being prompted to do that when making an ISO though.

 

Let me know if this helps.

 

 

2 Posts

September 5th, 2022 09:00

I've recently had the same issue after creating a platform ISO using Repository Manager. I used the password set when configuring Repository Manager, but it didn't work.

Here looking for a solution also.

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3.6K Posts

September 5th, 2022 17:00

No such thing as default passwords.  Re-ISO configuration is needed.

2 Posts

September 6th, 2022 10:00

Can you elaborate? What password should we be using?

I've recreated the ISOs multiple times. At no point during creation does it ask for a password/passphrase to be set or entered.

I've used the password set when I installed DRM, but that doesn't work. 

1 Message

September 8th, 2022 07:00

I had the same issue tried the database password then it would say incorrect and reboot. Turns out it's more secure than I could have imagined. Lucky the password is universal. Just press enter. Yeah, seriously when it says enter the password it means it. 

TLDR: No password just press enter key.

11 Posts

September 8th, 2022 07:00

No password, just press ENTER key in order to continue.....

September 16th, 2022 21:00

I had the exact same issue when using DRM to create a standard platform bootable ISO for the R730.

Leaving the password field blank and pressing ENTER resolved the issue for me as well.

1 Message

September 26th, 2022 11:00

When I press ENTER without a password or the wrong password, DSU reboots.

October 5th, 2022 16:00

If you did not setup a password, it will be blank aka just press enter.

1 Message

October 13th, 2022 15:00

We are seeing the same issue.   Tried 3 different platform (R640/R740/R7525) all three behave the same. I have tried to open a support ticket...waiting on response. 

1 Message

October 19th, 2022 14:00

Same issue for me - prompts for password - trying to flash an isolated server in secure area with no LAN connectivity.   Server is a R640 booting from ISO created with DRM v3.4.0 and rufus. All looks ok until a couple of minutes into the boot where   but it prompts for a password to decrypt the file.   Neither blank (Enter) or the DRM setup DB password works.     Looks to be a bug in this release - maybe in the RPM : dell-system-update-2.0.1.0-22.09.00.x86_64.rpm

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3.1K Posts

October 20th, 2022 02:00

Hi @Philnospill,

 

Have you tried reinstalling DRM? Have you also tried creating the standard platform update ISO with only DRM, does the passphrase prompt? 

1 Message

November 16th, 2022 13:00

it doesn't matter. just hit enter.

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