Is the same behavior observed when monitor is connected to front and rear VGA port? Did you have any graphics card installed on the server? Can you reset BIOS to default setting and check the behavior?
I got the server to boot from a HDD running Windows server 2019 OS and I have ran a the updates BIOS_PYCXX_WN32_1.14.0_01.EXE & Dell iDRAC6, v.1.27, A00. In hope to roll back to the last good working firmware from Dell website.
After running BIOS_PYCXX_WN32_1.14.0_01.EXE & PER510_IDRAC6_FRMW_WIN_R239776.EXE (due to Dell iDRAC6, v.1.27, A00 failed) I now have iDRAC working and I can login with no issues, HOWEVER I can not lunch the Virtual Console in Google Chrome, Microsoft Edge and/or old school IE. Even after google and turning off Java 8 x32 Security and etc, all it will do is download a file viewer.jnlp.
Oh and when I move the rest BIOS pin's back I still have a blacked out screen.
I can now login to iDRAC 6 lunch the Virtual Console with Firefox an using Java 7 on a old laptop that I use as a MGMT PC, however if I try to go into System Services. It hangs at "Entering System Services... Starting Unified Server Configurator" and will not load pass this point and still Black Screen when hooking up to the server VGA port font and back.
When I try to run the BIOS (BIOS_PYCXX_WN32_1.14.0_01.EXE) it errors out with "Failed to get the BIOS Version."..
Correct & yes I have ran that before and I still can load "Unified Server Configurator".. If I try to go into System Services at the boot screen, it will just hang at "Entering System Services... Starting Unified Server Configurator" and will not load pass this point.
Hello at this point, I regret to tell you- I seriously suspect it's time we needed to replace the motherboard. Should you wish to do so, please call in and raise an official ticket.
DELL-Shine K
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December 1st, 2022 23:00
Is the same behavior observed when monitor is connected to front and rear VGA port? Did you have any graphics card installed on the server? Can you reset BIOS to default setting and check the behavior?
Fmslick
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December 2nd, 2022 10:00
Q:Is the same behavior observed when monitor is connected to front and rear VGA port?
A:Yes
Q:id you have any graphics card installed on the server?
A: No (always has been stock)
Q: Can you reset BIOS to default setting and check the behavior?
A: Yes and the screen shows data and is working with the BIOS reset pin jumped. (Hit head on wall)
Should I be looking for a setting or what would be the next best move?
Fmslick
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December 2nd, 2022 23:00
UPDATE:
I got the server to boot from a HDD running Windows server 2019 OS and I have ran a the updates BIOS_PYCXX_WN32_1.14.0_01.EXE & Dell iDRAC6, v.1.27, A00. In hope to roll back to the last good working firmware from Dell website.
Its late here will report back.
Fmslick
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December 3rd, 2022 18:00
UPDATE-2:
After running BIOS_PYCXX_WN32_1.14.0_01.EXE & PER510_IDRAC6_FRMW_WIN_R239776.EXE (due to Dell iDRAC6, v.1.27, A00 failed) I now have iDRAC working and I can login with no issues, HOWEVER I can not lunch the Virtual Console in Google Chrome, Microsoft Edge and/or old school IE. Even after google and turning off Java 8 x32 Security and etc, all it will do is download a file viewer.jnlp.
Oh and when I move the rest BIOS pin's back I still have a blacked out screen.
???
Fmslick
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December 3rd, 2022 20:00
UPDATE-3:
I can now login to iDRAC 6 lunch the Virtual Console with Firefox an using Java 7 on a old laptop that I use as a MGMT PC, however if I try to go into System Services. It hangs at "Entering System Services... Starting Unified Server Configurator" and will not load pass this point and still Black Screen when hooking up to the server VGA port font and back.
What is then name move or thing should I try?
DELL-Shine K
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December 4th, 2022 04:00
What is your current iDRAC and BIOS version installed on the server? Is POST is visible through iDRAC Virtual Console?
Fmslick
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December 4th, 2022 23:00
Q: Is POST visible through iDRAC Virtual Console?
A: Yes it is.
Q: What is your current iDRAC version?
A: Firmware Version 2.92 (Build 05).
Q: What is your current BIOS version?
A: unknown. Does not say in System Setup or in iDRAC under Server Information and/or System Details.
Other: Lifecycle Controller 1.7.5.4
Could you tell me what Versions of BISO , iDRAC & Lifecycle Controller I need to be running as well what is the next more?
DELL-Shine K
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December 5th, 2022 00:00
You have latest iDRAC installed on the server.
1.14.0 is latest BIOS. You can try to install the same. Link below
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=pycxx&oscode=ws8r2&productcode=poweredge-r510
As you are not able to enter "Unified Server Configurator" you can try repair of LC by uploading below package to iDRAC FW update UI page
https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=80xj1&oscode=ws8r2&productcode=poweredge-r510
Fmslick
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December 7th, 2022 15:00
Shine,
When I try to run the BIOS (BIOS_PYCXX_WN32_1.14.0_01.EXE) it errors out with "Failed to get the BIOS Version."..
Correct & yes I have ran that before and I still can load "Unified Server Configurator".. If I try to go into System Services at the boot screen, it will just hang at "Entering System Services... Starting Unified Server Configurator" and will not load pass this point.
Thanks
DELL-Young E
Moderator
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December 7th, 2022 20:00
Hello if I may, how about we try this? https://dell.to/3Bi11fw
Fmslick
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December 13th, 2022 14:00
Young E,
Still hanging at "Entering System Services... Starting Unified Server Configurator"
DELL-Young E
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5.4K Posts
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December 13th, 2022 16:00
Hello at this point, I regret to tell you- I seriously suspect it's time we needed to replace the motherboard. Should you wish to do so, please call in and raise an official ticket.