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Last reply by 12-09-2022 Unsolved
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2 Bronze
2 Bronze
119

IDRAC TSR - viewer.html don't exist

Hi.
After downloading the Technical Support Report, I cannot find the viewer.html file which is supposed to be in the TSR directory!
The TSR file is from a server with IDRAC8.

Thanks

Replies (2)
5 Rhenium
101

Are you able to see other files on TSR file?


Thanks,
DELL-Shine K
#IWork4Dell

76

Hi Shine K.

Yes I can see the "mut" and "sysinfo" directory as well as their contents (.xml files).
I download the report from another server with idrac8 and I have the same result. (no viewer.html file) On the other hand, on our servers with idrac9, the viewer.html file is present.

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