PowerEdge Hardware General

[Madeineurope]

Hi,

we have the issue described in KB 000180118 - False NIC100 and NIC101 events may be logged in Lifecycle Controller logs with Intel X71...

on our R650 with VMware ESX installed. See versions and firmware below. The Servers have current firmware and are up-2-date. They have this issue since we installed them 2 weeks ago. The KB above says, it is fixed in current NIC firmware but it does not look like.

OS and switch are not seeing link up/down events.

The NIC that is always reported by iDRAC is a standby adapter on vSwitch0. But there is a virtual network - here vMotion on that vSwitch where the NIC is the primary adapter. So it is in fact an active adapter, not standby.

The NIC in Slot 3 Port 2 network link is started.	Sunday 23:13
The NIC in Slot 3 Port 2 network link is down.	Sunday 23:12
The NIC in Slot 3 Port 2 network link is started.	Sunday 20:54
The NIC in Slot 3 Port 2 network link is down.	Sunday 20:53
The NIC in Slot 3 Port 2 network link is started.	Sunday 18:36
The NIC in Slot 3 Port 2 network link is down.	Sunday 18:35
The NIC in Slot 3 Port 2 network link is started.	Sunday 16:17
The NIC in Slot 3 Port 2 network link is down.	Sunday 16:16
The NIC in Slot 3 Port 2 network link is started.	Sunday 13:59
The NIC in Slot 3 Port 2 network link is down.	Sunday 13:58
The NIC in Slot 3 Port 2 network link is started.	Sunday 11:41
The NIC in Slot 3 Port 2 network link is down.	Sunday 11:39
The NIC in Slot 3 Port 2 network link is started.	Sunday 9:22
The NIC in Slot 3 Port 2 network link is down.	Sunday 9:21
The NIC in Slot 3 Port 2 network link is started.	Sunday 7:04
The NIC in Slot 3 Port 2 network link is down.	Sunday 7:03
The NIC in Slot 3 Port 2 network link is started.	Sunday 4:45
The NIC in Slot 3 Port 2 network link is down.	Sunday 4:44
The NIC in Slot 3 Port 2 network link is started.	Sunday 2:27
The NIC in Slot 3 Port 2 network link is down.	Sunday 2:26
The NIC in Slot 3 Port 2 network link is started.	Sunday 0:08
The NIC in Slot 3 Port 2 network link is down.	Sunday 0:07
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is started.	Saturday 28.01
The NIC in Slot 3 Port 2 network link is down.	Saturday 28.01

Operating System	VMware ESXi
Operating System Version	7.0 Update 3 build-20842708

BIOS Version	1.8.2
iDRAC Firmware Version	6.10.00.00

Firmware Inventory

Component FW Version

BOSS-S2	2.5.13.4008
Intel(R) Ethernet Network Adapter X710-TL - B4:83:51:04:DD:F3	21.5.9
Intel(R) Ethernet Network Adapter X710-TL - B4:83:51:04:DD:F4	21.5.9
Intel(R) Ethernet Network Adapter X710-TL - B4:83:51:04:DD:F5	21.5.9
Intel(R) Ethernet Network Adapter X710-TL - B4:83:51:05:E8:CD	21.5.9
Dell EMC iDRAC Service Module Embedded Package v4.3.0.0, A00	4.3.0.0
Power Supply.Slot.1	00.1B.53
Power Supply.Slot.2	00.1B.53
Intel(R) Ethernet 10G 4P X710-T4L-t OCP - B4:83:51:04:DD:F2	21.5.9
Broadcom Gigabit Ethernet BCM5720 - EC:2A:72:40:6E:D8	22.00.6
Broadcom Gigabit Ethernet BCM5720 - EC:2A:72:40:6E:D9	22.00.6
Intel(R) Ethernet 10G 2P X710-T2L-t Adapter - B4:83:51:05:E8:CC	21.5.9

[Madeineurope]

more detailled screenshot from iDRAC showing the MAC beloning to vmnic7:

[DELL-Chris H]

Madeineurope,

I will have to look into this for you, and may need to submit it. If so then we will need you to run and send a  TSR+Debug and a vmsupport bundle from that host. Also, if you could, would you private message me the svc tag for the system in question?

Lastly, when you have the logs, would you upload them to upload. dell. com with the svc tag you private message to me, this is how I can locate the logs.

Let me know.

[Madeineurope]

Thanks Chris H, I will send you the reqeusted data.

[Madeineurope]

Hi,

were you able to find something in the logs I sent you?

We're still getting hammered with DRAC mails about NIC up/down.

Regards

[DELL-Chris H]

Madeineurope,

I did not see anything additional, but have submitted the issue for analysis, as well as confirming the latest fw had the fix, as detailed in the KB you presented.

[Madeineurope · Accepted solution]

that bug issue stopped after an other reboot of the physical server.