Restore Dell branding to an R640 - aka blank "Model" in iDRAC?

I should also note that the hardware/BIOS/iDRAC are updated to the latest firmware versions as part of a dsu update.

Hello, thanks for choosing Dell. A PM file isn't something you can just download from a website, could you please call in to see if you can get this from tech support? https://dell.to/3juLHGy (you can set the country on the top right)

DELL-Young E: Sadly, I've not been able to get to tech support to ask for the correct .pm file. So far each attempt gets me to the "out-of-service-contract" department.

All I want is the get the Dell branding back.

Hi, I read from Dell's instructions and a Reddit post that the BSU module is only for replacement motherboards. I have not tried that way because of that concern of bricking the server. I have two R730xd servers that are branded from a popular search engine. Your post makes me wonder if I should try the BSU anyway?

Using an Ubuntu Live USB I installed the racadm tools and was able to erase the BIOS and iDRAC settings to default, getting rid of the system setup password. Now I can edit everything in BIOS and iDRAC settings myself. I can install Proxmox no problem.

The thing I cannot do is install an iDRAC Enterprise license; for some reason that menu option is hidden in the iDRAC web interface. I am not sure if the BSU would bring that back to life. So I am torn: do I continue as-is with iDRAC Express and I can do everything else or risk bricking the server with BSU to see if I can get iDRAC Enterprise? I miss the Virtual Console capability as the server is in a basement.

I don't recall having any issue with that yellow server. I know for sure that it had the iDRAC Enterprise! I always put that on the servers.

As fate has it, I also just noticed an old test server that is an R630 with no Model listed (a likely rebrand that got reset to blank). It has no model, but does have iDrac Enterprise. I'm going to find the BSU file for this and attempt to apply. I've got to get it fully BIOS/Firmware updated via dsu first.

Since I had an R630 in the same "blank model" boat, I did try that server, also... and succeeded. This system, however, did show as an OEMR type when I looked up the Service Tag (unlike the R640 that showed Dell IDPA).

For the R630, the Dell support page had a version "C4M46_CustBSU_1_00.exe" from https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=c4m46&oscode=naa&productcode=oth-xlr630 I attempted twice to apply based on the directions provided, but still the Model was blank. As this was a basically a forgotten test server, I went ahead and applied the DBE Identity Module instead. That file was "R4K3T_PowerEdge R630, _CustBSU_1_00.exe" from https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=r4k3t&oscode=naa&productcode=oth-xlr630 and that *did* return the model to showing "PowerEdge R630" (no longer blank).

Here is before from the "inxi" utility:

[root@XXYYZZ ~]# inxi -M
Machine:
Type: Server Mobo: N/A model: 086D43 v: A04 serial: .ABC12345.CN7475153L0462.
UEFI: N/A v: 2.16.0 date: 07/20/2022

To:

[root@XXYYZZ ~]# inxi -M
Machine:
Type: Server System: Dell product: PowerEdge R630 v: N/A serial: ABC12345
Mobo: Dell model: 086D43 v: A04 serial: .ABC12345.CN7475153L0462. UEFI: Dell
v: 2.16.0 date: 07/20/2022

Yes, "dmidecode" does show the DBE, but I only search for the Model and not the SKU:

[root@XXYYZZ ~]# dmidecode |grep PowerEdge
Product Name: PowerEdge R630
SKU Number: SKU=NotProvided;ModelName=PowerEdge R630, DBE
String 6: 9[PowerEdge R630, DBE]

Based on what I'm find, the DBE files are the ones that set the Dell tags back on the system. I have found that at best, the BSU files "blank out" some fields.

Sorry to derail your thread I was able to apply an iDRAC Enterprise Trial license after all. While I did not have the Licenses quick menu I could click in the System Summary part of the System quick menu.

My service tag identifies as an OEMR R730xd and gives me these download options for the Identity Module: 3Y3J5_Cust_1_00.exe or 3Y3J5_CustBSU_1_00.exe with description Dell OEMR PowerEdge R730 ID Module.

My Identity Module is currently version 1.01.

I can use my Windows machine to extract the .pm file and upload to the server via iDRAC web interface. I had tried many times to upload this non-BSU 3Y3J5 but it did nothing.

Other users mentioned a different file which did not link to my service tag: 2P6YJ_R730xdDBE_Cust_1_00.exe and 2P6YJ_R730xdDBE_CustBSU_1_00.exe with description Dell PowerEdge R730xd DBE version of ID Module to support Embedded OS on Dell standard platform.

I admit I do not understand the nuance between the file linking to my service tag or the DBE file. Any suggestions? Do I next try 3Y3J5_CustBSU? Then 2P6YJ_R730xdDBE_Cust? Last try 2P6YJ_R730xdDBE_CustBSU?

I can confirm, with your help, I successfully rebranded the yellow branding back to Dell on the R730xd chassis for the two that I have.

1. Installed 3Y3J5_CustBSU_1_00.pm which stripped the OEM branding
2. Installed 2P6YJ_R730xdDBE_CustBSU_1_00.pm which added Dell branding
3. System now reports itself as a PowerEdge R730xd, DBE

I still cannot use iDRAC Virtual Console. I have a trial/evaluation license. I am not sure if that is the reason. I will find a vendor to buy an official license and see if Virtual Console will work. That seems to be the only thing I am missing.

@pjwelsh​ Do you know if this file 4XHVW_14G_DBE_CustBSU_3_00.exe works for the Dell R440? I used the CustBSU file available on the OEM R440 support, but now the model is showing up blank. I didn't find the DBE file for Dell R440. 

Thanks!