SUU update fails

Mohammad-t5tDw,

Would you confirm a couple things for me?

Did you use Repository Mgr to create the ISO from SUU?
Are you seeing any specific errors being displayed?
What specific SUU did you download, would you provide the link?
What OS is installed on the server?
Have you attempted to run SUU from the OS?

Let me know what you see.

I didnt use repository manager to build the SUU. I have downloaded SUU linux form below link.

https://www.dell.com/support/home/en-us/product-support/product/poweredge-r940/drivers

OLE 7.9 installed on servers.

I have tried to install it from linux OS but need a lib GUI to be installed on OS. But I prefer to use LC for update.

everything seems goes well. I mean in LC I use firmware update , local path and choose the catalog.xml. all new firmware will be detected and the status is ready to apply. but when I apply the LC is going to download the firmwares from repository to OS but promt an erorr that UPDATE firmware failed without any more message.

I have check that linux service module not installed on OS. is it the cause of problem ? 

installing modules and firmwares are not simple on DELL poweredege it seems.

I tried to install also Service Module and Service module Installer on OS. Regret messages the OS is not supported as we have Oracle LInux 7.9 and I have downloaded RHEL 7 version.

I tried to install Service Module Installer v4.2.0.0 but facing an error that Update prereq not available. regret nothing reported as required prereq !!!!!!!!

I downloded HBA .bin file for linux but with iDRAC cant be installed and iDRAC says the format is unkown. !!!!!!!

what is going with DELL POWEREDGE FIRMWARE UPDATE !!!! why complicated ??

Please any good suggestion.

Hi @Mohammad-t5tDw,

Can you point us to the exact download page of the SUU that you have downloaded?

e.g.- https://dell.to/40Fvwqt

https://dl.dell.com/FOLDER09263225M/1/SUU-LIN64_22.11.200.513.ISO

Hi @Mohammad-t5tDw,

I am sorry that the updates are not going through.

Can you please help us with the screenshots of the errors that you get for failed updates.

Hello,

you can check that here 

Dell EMC iDRAC Service Module 4.2.0.0 Release Notes | Dell US

Thanks

Thanks. iSM v4.2.0.0 i compatible with RHEL 7.9.

So why the update not running !!

I am not certain as to the reasoning, it maybe the version of linux you are using. Would you do me a favor and verify what version you are currently on with BIOS, iDrac LCC?

Sorry I forgot to ask what server this is on. To update the idrac you can run the application update file on a separate system to extract the files, once done then locate a file with a name resembling firmimg.d# (# being idrac generation). Once located then save that to USB and then access the idrac web interface, select Update from the tree to the left, then load the firmimg and execute. That will update the idrac directly.

BIOS 2.10.0

iDRAC & LC 4.40.10.00

update firmware via iDRAC web console needs linux .BIN version or windows .EXE version ? .BIN  files not recognized by iDRAC web console

I found out updating using iDRAC web only use .EXE files not .BIN. I mean there is no important which OS type (Linux or Windows) installed on server. Am I right ?

Please advise linux firmware .BIN files how can be used to update server ?

The server is R940

The way I would be using the DUP from the OS, but with it being Oracle Linux, I am not 100% if the update package would work from there. You may try booting to the Live ISO, then run the RHEL uodate package from there.

I think my problem is that iDRAC is not able to communicate with iSM. so cant apply firmware updates from LC.

Please clarify for me the below.

To configure iSM , I used below commands :

1) racadm set idrac.os-bmc.PTMode usb-p2p
2) racadm set idrac.os-bmc.UsbNicIpAddress 169.254.1.2
3) racadm set idrac.os-bmc.adminstate enabled

Am I correct ?

there is parameter for Host OS IP  in iDRAC web. I have to define it for HOST IP address or 169.254.1.2 which is in same subnet as iDRAC ?