I have Dell T7600 and my problem is PLDS DVD+-RW DS-8A9SH. My DVD can't read any CD or DVD anymore. Cleaning not helped. Maybe is time to change him.
It is likely time to replace it. Lasers in any DVD/CD ROM/burner/player only last so long, and the T7600 was introduced in 2012.
One last ditch effort to save though it won't fix if it's the laser: With a known working DVD/CD in it - Device Manager > Update Hardware.
- Please kudos posts you like!- Please "Accept as Solution" posts that are a solution.- If you have an Optiplex, stating its model number AND size speeds up troubleshooting. Components vary.Code of ConductTechSupport YouTubeI'm a big fan of Dell, a Dell user, and not an employee. This forum is user to user with occasional assistance by other Rockstars or Dell employees.
Its hard to find DVD in same color.