Precision Fixed Workstations

Last reply by 12-02-2022 Unsolved
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1 Amber
1 Amber
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Dell OS Recovery Tool

Good Day,

I am attempting to reset a Precision 5820T Workstation.  I'm using a USB drive with the DELL Factory image for this particular Workstation tag to do the reset.  I am currently on this screen:

IMG_8254.JPG

Should I be able to progress to the next step?  Or is it processing something and i just can't see it?

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We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.


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If still under warranty, click the "Get help now" icon on the right to start a live chat session. To send us a private message, click our DELL-Cares username. Our Forum profile page will then appear. On the right, click "Send this user a private message".

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