E525W printing gray not black when printing labels

 Edirector,

The output is too light

1

The toner cartridge may be low or need to be replaced. Confirm the amount of toner left in the toner cartridge.

1. Check the toner level in the Status tab in the Status Monitor.
2. Replace the toner cartridge as necessary.

Does this solve your problem?

The task is complete.

Go to action 2.

2

If you are using non-Dell brand toner cartridge, enable the Non-Dell Toner option.

1. Launch the Tool Box, and click Maintenance on the Printer Maintenance tab.
2. Ensure that the On check box under Non-Dell Toner is selected.

Does this solve your problem?

The task is complete.

Go to action 3.

3

Disable the Toner Saver in the printer driver.

1. On the Others tab, ensure that Off is selected in the Toner Saver drop-down menu.

Does this solve your problem?

The task is complete.

Go to action 4.

4

The print media surface may be uneven. Try changing the Paper Type setting in the printer driver. For example, change the plain paper to thick.

1. On the General tab, change the Paper Type setting.

Does this solve your problem?

The task is complete.

Go to action 5.

5

Verify that the correct print media is being used. If not, use the print media recommended for the printer.

Does this solve your problem?

The task is complete.

Go to action 6.

6

Stir the developer in the drum cartridge.

1. Press the 

    

    (Menu) button and select Admin Settings > Maintenance > Clean Developer.
2. After you stir the developer in the drum cartridge, press the 

    

    (Menu) button.
3. Select Report/List > Demo Page.

Does this solve your problem?

The task is complete.

Go to action 7.

7

Clean the toner in the drum cartridge.

1. Press the 

    

    (Menu) button and select Admin Settings > Maintenance > Toner Refresh.

    

   NOTE: Toner Refresh feature uses the toner, and shorten the life of the toner cartridge and the drum cartridge.

    

2. After you refresh the toner in the drum cartridge, press the 

    

    (Menu) button.
3. Select Report/List > Demo Page. The demo page is printed.

Does this solve your problem?

The task is complete.

Go to action 8.

8

Replace the drum cartridge.

1. Replace the drum cartridge.
2. After you replace the drum cartridge, press the 

    

    (Menu) button.
3. Select Report/List > Demo Page. The demo page is printed.

Thanks for your suggestion. I was having the same issue and your suggestion has helped me a lot. Dell community is very helpful.