XPS 8940 BIOS 2.6.0, HP Officejet 8210 doesn't work
Since I installed BIOS level 2.6.0 on my XPS 8940 (Windows 11), I can no longer use my directly attached printer. The error message I get is "Printer error". I've tried deleting and reinstalling the printer device, but that does not fix the problem.
The BIOS update installed itself with no problems. The printer is a directly attached HP Officejet 8210. The printer works fine when attached to another Win11 system. How can I get my 8940 to recognize and use the printer?
When you uninstalled/reinstalled the printer, did you have the printer connected (and powered on) then uninstall. Then physically disconnect printer from PC, then do a new install and only connect the PC when the install tells you. If you didn't do it this way, give it a try.
I am not a Dell Employee
Dell forum member since 2002
Dell Inspiron 15 Gaming 5577 Laptop
Home Built Desktop PC with Gigabyte Designare Z390, i9 9900K CPU
Windows 11 64 bit Pro SSD drives. Cakewalk by BandLab and Studio One 4.6 Pro Recording Studio Software, MOTU Ultralite MK5 recording interface unit .