I made a software purchase last weekend. I've been trying all afternoon to download and install. I'm logged into the Dell site. When I go the Digital Locker page, I click on Sign In and instead of getting fields to enter my name and password, the page instead just refreshes. I'm never given an opportunity to actually login. I've tried 2 different browsers and even attempted again on a different computer, all with the same results. I'd really like to download what I've purchased, but can't even find any links to provide support in this area.