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5100MP, Lamp Failure
I am encountering a number of these Lamp failures with the dell 5100mp projectors. When in lamp failure the projector will not respond to anything including the power button. the only way to fix this is to pull the power cord. when re powered it works fine again. This often occurs on start up. Has anyone else encountered this problem?? What causes it and how can it be fixed??
DELL-Chris M
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August 10th, 2007 12:00
The fix is to get them exchanged while under warranty.
SamuelTMC
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September 7th, 2007 21:00
DELL-Chris M
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September 8th, 2007 22:00
If under warranty, get the 5100MP exchanged.
If you have a service tag number associated with your projector, you may use Chat or Email support to setup the projector exchange.
If you only have an Order number associated with the projector, you must call in,
1-800-624-9896.
They will need the following information -
Name, address, phone, email address
Order number
Issue
Troubleshooting done
bigscreenads
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October 20th, 2007 16:00