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August 15th, 2022 06:00

How to use OMSA to manage RAID configuration in PowerEdge R610?

Hi,

As iDRAC 6 doesn't have that function, I would like to use OMSA for manage the RAID configuration.
A strange thing is that before formating my server, I was able to perform these RAID tasks using OMSA in a similar environment, i.e., using the same OMSA version (9.1.0) as well as the same OS (ESXi 6.0u3) and firmware, but after that task (formating and OS reinstallation) I can't see the "Storage" option in the OMSA anymore.
I've already tried to use OpenManage Enterprise for it, but despite it shows the RAID status I can't change anything (e.g.: I can't define a hot spare disk, perform a consistence check, etc);
I know that I can perform these tasks through BIOS (using RAID utility), but that isn't an option when it must be done with the OS running.
I'm out of options, I've tried everything I could imagine, like upgrade all the firmwares to the last version, resinstall OMSA, and even format it again using the same OS (ESXi 6.0u3).
I even tried to search for another tools that allow me to do that task (RAID management), but I've got nothing.

Server: PowerEdge R610
PERC 6/i Integrated: 6.3.3.0002
BIOS version: 6.6.0
iDRAC 6: 2.92
OS host: ESXi 6.0u3 (Dell image)
RAID controller: PERC 6/i Integrated
Service tag: [private information removed by moderator]

Moderator

 • 

3.3K Posts

August 15th, 2022 11:00

Hello edmpw,

 

Is OMSA installed on Host or VM? It should be the host to manage hardware. You can install OMSA management node on a VM to manage the OMSA on the host.

 

Have you restarted the Host after installing?

You may give that a try.

Also try restarting OMSA services : https://dell.to/3Pmw7qh

 

 

Next you may try stepping back a version:

OMSA 8.5

https://dell.to/3C4a9p6

 

 

Notes:

There are two parts to the OMSA install on an ESXi host:

1. A vSphere Installation Bundle (VIB) that is installed on the host

 

2. A Managed Node that is installed on a Windows system, to access the information from the VIB on the ESXi host

 

A reboot will be required to complete the installation of the VIB on the ESXi host.

Installation Steps for OMSA 8.5 VIB:

1. Download Dell OpenManage Server Administrator vSphere Installation Bundle (VIB) for ESXi 6.0, v8.5:

 

https://dell.to/3C4a9p6
filename
OM-SrvAdmin-Dell-Web-8.5.0-2372.VIB-ESX60i_A00.zip

 

2. Upload the .zip file to the /tmp directory on the ESXi host

 

a. Open the VMware vSphere Client and log in by entering the ESXi/vCenter Credentials

 

b. On the host we are installing OMSA on select the “Configuration” tab then under Hardware select “Storage”

 

c. Right-click on a datastore and select “Browse Datastore…”

 

 

d. Upload the file by clicking the “Upload files to datastore” icon in the Datastore Browser window.

 

e. Browse to the file location and upload “OM-SrvAdmin-Dell-Web-8.5.0-2372.VIB-ESX60i_A00.zip” to the datastore.

 

3. Enable SSH on the Host

 

a. Select the host and click the Configuration tab.

 

b. Click Security Profile in the Software panel.

 

c. In the Services section, click Properties.

 

d. Select SSH from the list and click Options.

e. In order to temporarily start or stop the service, click the “Start” button. SSH will disable itself during the next reboot. Otherwise, manually disable it if no longer needed.

 

f. Click OK.

 

4. Open the CLI through PuTTY or other client capable of SSH sessions

 

a. To download PuTTY, click on this link:

 

https://dell.to/3bUjO75

b. Open a PuTTY session and enter the ESXi hostname or IP address and click “Open”

 

c. Login to CLI with the ESXi host’s credentials

 

5. Once logged into PuTTY check for previous OpenManage (OMSA) installs

 

a. Run the command:

 

esxcli software vib list | grep –i dell

 

b. If previous install is located, remove by running the following command:

 

esxcli software vib remove –n OpenManage

6. Installing OpenManage 8.5 VIB

 

a. Copy the VIB from the datastore it was uploaded to, and transfer to the /tmp directory by running the following command

 

cp /vmfs/volumes/*NameOfDatastore/OM-SrvAdmin-Dell-Web-8.5.0-2372.VIB-ESX60i_A00.zip /tmp

*NameOfDatastore = the case sensitive name of the datastore the VIB was uploaded to. In our example, we will be using datastore1.

Example:

cp /vmfs/volumes/datastore1/OM-SrvAdmin-Dell-Web-8.5.0-2372.VIB-ESX60i_A00.zip /tmp

b. Navigate to the /tmp directory

 

cd /tmp

c. Once in the /tmp directory we will want to run the install command

 

esxcli software vib install -d /tmp/OM-SrvAdmin-Dell-Web-8.5.0-2372.VIB-ESX60i_A00.zip

d. Reboot the host to have the changes take effect

 

 

To install on a client machine:

  1.  Download the OMSA client software at https://dell.to/3AnIDSb filename OM-SrvAdmin-Dell-Web-WINX64-8.5.0-2372_A00.exe.
  2. Run that on the system, extract the archive to c:\Openmanage. 
  3. Navigate to C:\Openmanagge\Windows.
  4. Click Setup and follow the on-screen prompts. 
  5. When logging in to Server Administrator:

Enter the administrative credentials you would use to log in to the physical host, then click “Ignore certificate warnings” and Submit.

 

 

8 Posts

August 24th, 2022 06:00

OMSA is installed in my host (ESXi itself).
Every time I perform an installation, uninstall, or even a reinstallation I reboot my server, so I think I'd not need to restart OMSA services manually.
I've also tried to install OMSA 8.5, but after it I'm get the following error when I try to access OMSA using any browser (IE 11, Chrome, or Firefox)
"Login failed....Internal Error"

After I followed your steps to install OSMA 8.5, I can see that it was installed with success
[root@localhost:~] esxcli software vib list | grep Dell
dell-configuration-vib 6.0-3A15 DellEMC PartnerSupported 2022-07-30
OpenManage 8.5.0.ESXi600-2372 Dell PartnerSupported 2022-08-23
iSM 3.1.0.ESXi6-960 Dell PartnerSupported 2022-08-13

When I come back to OMSA 9.1.0 (the last version available to R610) I can access it normally, but the storage options isn't showed.
I'm curious why I could see that options before before formating my server (storage) and know I can't, even after reformating it (ESXi) several times.

Moderator

 • 

3.3K Posts

August 24th, 2022 07:00

Hello edmpw,

 

I'm researching the issue. Could you post me a picture of the OMSA GUI so I can see missing sections?

 

Check lsi Driver installed in the system

~ # esxcli software vib list | grep -i lsi

 

 

Check the driver used by the PERC controller

~ # esxcfg-scsidevs –a | grep –i PERC

 

8 Posts

September 9th, 2022 09:00

Hi @DELL-CHARLES C 

Sorry the delay

Follow the solicited prints attached.

Through them you can see the old GUI and also the new (current)CLI commandCLI command

[moderator removed image with personal information]

Old GUI (before formating my server)Old GUI (before formating my server)

Moderator

 • 

3.3K Posts

September 9th, 2022 11:00

Hello edmpw,

 

Did you start services after installing.

[root@NBE-ESXi01:/opt/dell/srvadmin/sbin] https://dell.to/3B4rkVx start

 

8 Posts

September 13th, 2022 15:00

Hi,

Sorry, but what did you mean by that command?
It seems to be a broken link (https://dell.to/3B4rkVx).

Nevertheless I entered in that path to list its content

[root@localhost:/opt/dell/srvadmin/sbin] ls -l
total 304
-r-xr-xr-x 1 root root 70292 May 17 2019 dcecfg
-r-xr-xr-x 1 root root 187516 May 17 2019 dcetst
-r-xr-xr-x 1 root root 39852 May 17 2019 dcicfg
-r--r--r-- 1 root root 923 May 17 2019 omexec.BADA
-r--r--r-- 1 root root 2744 May 17 2019 racadm-wrapper-idrac

Should I need to start one of them?

After installing OSMA and rebooting my server I think it is already started, as I'm able to access it through a browser.

Moderator

 • 

3.3K Posts

September 14th, 2022 05:00

Hello edmpw,

 

The services should have started but let's run the command to start them and check results.

If it still doesn't show Storage then give them a restart:

 

[root@NBE-ESXi01:/opt/dell/srvadmin/sbin] services.sh start

services.sh restart

 

 

Let's also get the vib list for OMSA:

 

For ESXi 6.x, use

esxcli --server software vib get -n=OpenManage

or

esxcli --server software vib list

 

 

The VIB contains the following items:

Server Administrator Instrumentation Service

Remote Enablement

Server Administrator Storage Management

Remote Access Controller

 

8 Posts

September 19th, 2022 05:00

Hello,

I tried to start, restart and also stop and start in sequence using services.sh, but the results are always the same, i.e., the Storage option isn't showed.

If a try to access OMSA several times in the same day, it shows an error (print attached). So I need to reboot my server or wait one whole day to return the access to OMSA.

omsa_loginerror.jpgomsa.jpg

 

Moderator

 • 

3.3K Posts

September 19th, 2022 06:00

Hello edmpw,

 

Were you able to get a list of the OMSA services installed? I don't see it in the screen shot.

 

Moderator

 • 

2.1K Posts

September 20th, 2022 04:00

Hi,

At first I thought OMSA was installed on one of the VMs, but you said it was installed on the host itself. If the problem persists after reinstalling OMSA, you have even done the re-running of the services and the VIB installation. FW also seems up to date. I wonder if it could be something with the PERC driver, but you are using ESXi. Frankly, I'm confused. Are you sure all components are selected as below when installing OMSA as "Flick" mentioned here. https://dell.to/3RWAIl3
[x] Server Administrator CLI
[x] Server Administrator Web Server
[x] Storage Management

8 Posts

September 20th, 2022 04:00

Hello,

Follow the list

[root@localhost:/opt/dell/srvadmin/sbin] esxcli software vib list
Name                           Version                              Vendor   Acceptance Level  Install Date
-----------------------------  -----------------------------------  -------  ----------------  ------------
lsi-mr3                        7.703.20.00-1OEM.600.0.0.2768847     Avago    VMwareCertified   2022-07-30
lsi-msgpt3                     16.00.01.00-1OEM.600.0.0.2768847     Avago    VMwareCertified   2022-07-30
bnxtnet                        214.0.190.0-1OEM.600.0.0.2768847     BCM      VMwareCertified   2022-07-30
net-tg3                        3.137l.v60.1-1OEM.600.0.0.2494585    BRCM     VMwareCertified   2022-07-30
dell-configuration-vib         6.0-3A15                             DellEMC  PartnerSupported  2022-07-30
OpenManage                     9.1.0.ESXi600-3523                   Dell     PartnerSupported  2022-08-23
iSM                            3.1.0.ESXi6-960                      Dell     PartnerSupported  2022-08-13
brcmfcoe                       12.0.1115.0-1OEM.600.0.0.2768847     EMU      VMwareCertified   2022-07-30
elxnet                         11.4.1255.0-1OEM.600.0.0.2768847     EMU      VMwareCertified   2022-07-30
ima-be2iscsi                   11.2.1197.17-1OEM.600.0.0.2494585    EMU      VMwareCertified   2022-07-30
lpfc                           11.4.199.0-1OEM.600.0.0.2768847      EMU      VMwareCertified   2022-07-30
scsi-be2iscsi                  11.2.1197.17-1OEM.600.0.0.2494585    EMU      VMwareCertified   2022-07-30
i40en                          1.7.11-1OEM.600.0.0.2768847          INT      VMwareCertified   2022-07-30
igbn                           1.4.1-1OEM.600.0.0.2768847           INT      VMwareCertified   2022-07-30
ixgben                         1.6.5-1OEM.600.0.0.2768847           INT      VMwareCertified   2022-07-30
net-i40e                       2.0.7-1OEM.600.0.0.2494585           INT      VMwareCertified   2022-07-30
net-igb                        5.3.3-1OEM.600.0.0.2494585           INT      VMwareCertified   2022-07-30
net-ixgbe                      4.5.3-1OEM.600.0.0.2494585           INT      VMwareCertified   2022-07-30
nmlx4-core                     3.15.11.6-1OEM.600.0.0.2768847       MEL      VMwareCertified   2022-07-30
nmlx4-en                       3.15.11.6-1OEM.600.0.0.2768847       MEL      VMwareCertified   2022-07-30
nmlx4-rdma                     3.15.11.6-1OEM.600.0.0.2768847       MEL      VMwareCertified   2022-07-30
nmlx5-core                     4.15.10.3-1OEM.600.0.0.2768847       MEL      VMwareCertified   2022-07-30
qedentv                        2.0.7.5-1OEM.600.0.0.2768847         QLC      VMwareCertified   2022-07-30
qedf                           1.2.24.6-1OEM.600.0.0.2768847        QLC      VMwareCertified   2022-07-30
scsi-qedil                     1.0.22.0-1OEM.600.0.0.2494585        QLC      VMwareCertified   2022-07-30
ima-qla4xxx                    500.2.01.31-1vmw.0.3.100400          QLogic   VMwareCertified   2022-07-30
misc-cnic-register             1.713.70.v60.1-1OEM.600.0.0.2494585  QLogic   VMwareCertified   2022-07-30
net-bnx2                       2.2.6b.v60.2-1OEM.600.0.0.2494585    QLogic   VMwareCertified   2022-07-30
net-bnx2x                      2.713.70.v60.6-1OEM.600.0.0.2494585  QLogic   VMwareCertified   2022-07-30
net-cnic                       2.713.70.v60.1-1OEM.600.0.0.2494585  QLogic   VMwareCertified   2022-07-30
net-qlcnic                     6.1.191-1OEM.600.0.0.2494585         QLogic   VMwareCertified   2022-07-30
net-qlge                       3.0.0.59-1OEM.550.0.0.1331820        QLogic   VMwareCertified   2022-07-30
qlnativefc                     2.1.74.0-1OEM.600.0.0.2768847        QLogic   VMwareCertified   2022-07-30
scsi-bnx2fc                    1.713.70.v60.3-1OEM.600.0.0.2494585  QLogic   VMwareCertified   2022-07-30
scsi-bnx2i                     2.713.70.v60.1-1OEM.600.0.0.2494585  QLogic   VMwareCertified   2022-07-30
scsi-qla4xxx                   644.55.36.0-1OEM.550.0.0.1331820     QLogic   VMwareCertified   2022-07-30
mtip32xx-native                3.8.5-1vmw.600.0.0.2494585           VMWARE   VMwareCertified   2022-07-30
scsi-megaraid-sas              06.805.56.00-1OEM.600.0.0.2494585    VMW      VMwareCertified   2022-07-30
ata-pata-amd                   0.3.10-3vmw.600.0.0.2494585          VMware   VMwareCertified   2022-07-30
ata-pata-atiixp                0.4.6-4vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
ata-pata-cmd64x                0.2.5-3vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
ata-pata-hpt3x2n               0.3.4-3vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
ata-pata-pdc2027x              1.0-3vmw.600.0.0.2494585             VMware   VMwareCertified   2022-07-30
ata-pata-serverworks           0.4.3-3vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
ata-pata-sil680                0.4.8-3vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
ata-pata-via                   0.3.3-2vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
block-cciss                    3.6.14-10vmw.600.0.0.2494585         VMware   VMwareCertified   2022-07-30
cpu-microcode                  6.0.0-3.116.13635687                 VMware   VMwareCertified   2022-07-30
ehci-ehci-hcd                  1.0-4vmw.600.3.69.5572656            VMware   VMwareCertified   2022-07-30
emulex-esx-elxnetcli           10.2.309.6v-0.0.2494585              VMware   VMwareCertified   2022-07-30
esx-base                       6.0.0-3.116.13635687                 VMware   VMwareCertified   2022-07-30
esx-dvfilter-generic-fastpath  6.0.0-3.79.6921384                   VMware   VMwareCertified   2022-07-30
esx-tboot                      6.0.0-3.57.5050593                   VMware   VMwareCertified   2022-07-30
esx-ui                         1.30.1-9210157                       VMware   VMwareCertified   2022-07-30
esx-xserver                    6.0.0-3.76.6856897                   VMware   VMwareCertified   2022-07-30
ipmi-ipmi-devintf              39.1-5vmw.600.3.79.6921384           VMware   VMwareCertified   2022-07-30
ipmi-ipmi-msghandler           39.1-5vmw.600.3.79.6921384           VMware   VMwareCertified   2022-07-30
ipmi-ipmi-si-drv               39.1-5vmw.600.3.96.9239799           VMware   VMwareCertified   2022-07-30
lsu-hp-hpsa-plugin             2.0.0-4vmw.600.3.57.5050593          VMware   VMwareCertified   2022-07-30
lsu-lsi-lsi-mr3-plugin         1.0.0-3vmw.600.3.57.5050593          VMware   VMwareCertified   2022-07-30
lsu-lsi-lsi-msgpt3-plugin      1.0.0-1vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
lsu-lsi-megaraid-sas-plugin    1.0.0-3vmw.600.3.57.5050593          VMware   VMwareCertified   2022-07-30
lsu-lsi-mpt2sas-plugin         1.0.0-4vmw.600.1.17.3029758          VMware   VMwareCertified   2022-07-30
lsu-lsi-mptsas-plugin          1.0.0-1vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
misc-drivers                   6.0.0-3.107.10474991                 VMware   VMwareCertified   2022-07-30
net-e1000                      8.0.3.1-5vmw.600.0.0.2494585         VMware   VMwareCertified   2022-07-30
net-e1000e                     3.2.2.1-2vmw.600.3.57.5050593        VMware   VMwareCertified   2022-07-30
net-enic                       2.1.2.38-2vmw.600.0.0.2494585        VMware   VMwareCertified   2022-07-30
net-forcedeth                  0.61-2vmw.600.0.0.2494585            VMware   VMwareCertified   2022-07-30
net-mlx4-core                  1.9.7.0-1vmw.600.0.0.2494585         VMware   VMwareCertified   2022-07-30
net-mlx4-en                    1.9.7.0-1vmw.600.0.0.2494585         VMware   VMwareCertified   2022-07-30
net-nx-nic                     5.0.621-5vmw.600.0.0.2494585         VMware   VMwareCertified   2022-07-30
net-vmxnet3                    1.1.3.0-3vmw.600.2.43.4192238        VMware   VMwareCertified   2022-07-30
nvme                           1.2.0.27-4vmw.550.0.0.1331820        VMware   VMwareCertified   2022-07-30
ohci-usb-ohci                  1.0-3vmw.600.0.0.2494585             VMware   VMwareCertified   2022-07-30
rste                           2.0.2.0088-4vmw.600.0.0.2494585      VMware   VMwareCertified   2022-07-30
sata-ahci                      3.0-28vmw.600.3.107.10474991         VMware   VMwareCertified   2022-07-30
sata-ata-piix                  2.12-10vmw.600.0.0.2494585           VMware   VMwareCertified   2022-07-30
sata-sata-nv                   3.5-4vmw.600.0.0.2494585             VMware   VMwareCertified   2022-07-30
sata-sata-promise              2.12-3vmw.600.0.0.2494585            VMware   VMwareCertified   2022-07-30
sata-sata-sil24                1.1-1vmw.600.0.0.2494585             VMware   VMwareCertified   2022-07-30
sata-sata-sil                  2.3-4vmw.600.0.0.2494585             VMware   VMwareCertified   2022-07-30
sata-sata-svw                  2.3-3vmw.600.0.0.2494585             VMware   VMwareCertified   2022-07-30
scsi-aacraid                   1.1.5.1-9vmw.600.0.0.2494585         VMware   VMwareCertified   2022-07-30
scsi-adp94xx                   1.0.8.12-6vmw.600.0.0.2494585        VMware   VMwareCertified   2022-07-30
scsi-aic79xx                   3.1-5vmw.600.0.0.2494585             VMware   VMwareCertified   2022-07-30
scsi-fnic                      1.5.0.45-3vmw.600.0.0.2494585        VMware   VMwareCertified   2022-07-30
scsi-hpsa                      6.0.0.44-4vmw.600.0.0.2494585        VMware   VMwareCertified   2022-07-30
scsi-ips                       7.12.05-4vmw.600.0.0.2494585         VMware   VMwareCertified   2022-07-30
scsi-megaraid-mbox             2.20.5.1-6vmw.600.0.0.2494585        VMware   VMwareCertified   2022-07-30
scsi-megaraid2                 2.00.4-9vmw.600.0.0.2494585          VMware   VMwareCertified   2022-07-30
scsi-mpt2sas                   19.00.00.00-1vmw.600.0.0.2494585     VMware   VMwareCertified   2022-07-30
scsi-mptsas                    4.23.01.00-9vmw.600.0.0.2494585      VMware   VMwareCertified   2022-07-30
scsi-mptspi                    4.23.01.00-9vmw.600.0.0.2494585      VMware   VMwareCertified   2022-07-30
uhci-usb-uhci                  1.0-3vmw.600.0.0.2494585             VMware   VMwareCertified   2022-07-30
vsan                           6.0.0-3.116.13111540                 VMware   VMwareCertified   2022-07-30
vsanhealth                     6.0.0-3000000.3.0.3.116.13111541     VMware   VMwareCertified   2022-07-30
xhci-xhci                      1.0-3vmw.600.3.107.10474991          VMware   VMwareCertified   2022-07-30
tools-light                    6.0.0-3.93.9239792                   VMware   VMwareCertified   2022-07-30

Moderator

 • 

3.3K Posts

September 22nd, 2022 07:00

Hello edmpw,

 

Can you Uninstall, reboot and try this version:

Dell EMC OpenManage Server Administrator vSphere Installation Bundle (VIB) for ESXi 6.0, v9.1.0

https://dell.to/3fbImJL

 

 

If it doesn't help then try SupportLive bootable ISO,   username=root, passwrod=dell , to see if the OMSA in there shows storage

Version 2.x for PowerEdge 9G to 11G

https://dell.to/3R632QX

 

You may try Version 3.x for PowerEdge 12G to 14G (but your system is an 11th gen). It has OMSA 9.1 you could try.

8 Posts

September 22nd, 2022 07:00

Hi,

I'm affraid I'm not able to select what components will or won't be installed, as the only command I type to install it is the follow

esxcli software vib install --vibname

I've tried everything I could imagine, but notning solved that issue.

The strangest thing is that it was ok (showing the Storage option) before formatting my host (R610).

When I tried to install an old version (e.g. "8.4, A00" 10 out 2016), the installation is finished, but when I tried to access its through Web, a login error is showed.

I know that there are other older versions, but I think it wouldn't be the case to try them too.

8 Posts

January 21st, 2023 11:00

Hi,

It was a long time since I posted this issue and in fact I just got to continue this troubleshooting these last couple days.

I finally realise what was this issue.

I tried to install this last OMSA v9.1.0 version indicated by @Dell -Charles R but it still didn't work. However, when using Support Live ISO I could see the RAID options normally.

After several test I realised that one of my storage device (SSD) isn't Dell certified, so after removing it I could see the RAID option from the OSMA directly installed in my host.

When I used the Support Live ISO, even with that uncertified SSD conected I could see the OMSA RAID options, but when using OMSA direct installed in my host it wasn't possible.

Finally it was solved, even with an end not so good.

Thanks @Dell -Charles R by your tips.

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