Rack Servers

[barmalej1]

Latch on my R740XD sticking out about quarter of an inch even when the lid is closed all the way. Same problem when the cover is completely removed from the server, so something is wrong with the latch itself. As a result it's always on the way when pulling the server (or the server above) out of the rack or pushing it back. Any idea how to fix it? Can just the latch be replaced or I have to replace the whole cover? If someone could help me find part numbers, that would be great.

[Dell-Dheeraj]

Hi @barmalej1,

Could you please upload the pictures of the latch protruding away from the server for us to check and suggest the next step.

[barmalej1]

Hi @Dell-Dheeraj. As you can see the server is completely closed, but the latch would not go all the way in. The latch would not close even if I remove the cover from the server

[DELL-Young E]

Hello, do you have a pic? We would love to see exactly what is wrong- whether it's the rack rails or the chassis.

[barmalej1]

Strange, I attached pics in my last reply:

[DELL-Young E]

Hello, could you properly seat the riser or the mainboard first and try to close the lid?

[barmalej1]

All risers are sitting properly. The latch won't even close if the lid is completely removed from the chassis

[DELL-Young E]

The part you are looking for might be the attached . However, I am not certain if that is actually going to help. And for what I know there’s none for chassis.

1GPKG

ASSY,CVR,TOP,MET,R740/XD

Mechanical, Cover, Top, ASSY

Mechanical, Cover, Top, ASSY

ASSY Cover, Top, Metal, R740/XD

[barmalej1]

Where can I get the part? I can't seem to find it anywhere

[DELL-Young E]

Hello as I have no information as to your location, would you be able to get in touch with the local Dell part sales?  https://dell.to/3VotYy9