Rack Servers

Last reply by 08-16-2022 Unsolved
Start a Discussion
1 Copper
1 Copper
3451

iqvsw64e.sys bsod after installing server update utility

I have a R720 with sbs 2011 installed I attempted to install the server update utility for server 2016 on it. since then it keeps oncrashing with the blue screen it refferences the file iqvsw64e.sys

Replies (12)
2987

Hi,
iqvsw64e.sys means:
IQVW64E stands for Intel QV Windows (64-bit) Module E
It’s an Intel NIC file.
Iqvw64e.sys file information
The process known as Intel® Network Adapter Diagnostic Driver belongs to software Intel® iQVW64.SYS or Intel® Network Connections by Intel (https://dell.to/3pG7DNn).
If your NIC is from Intel I’d recommend NIC driver update first then move onto “installing server update utility”.


DELL-Young E
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

2909

I am having the same issue.

BSOD every two minutes

2890

Hello, thanks for choosing Dell. As I responded to the OP, Have you tried this?

If your NIC is from Intel I’d recommend NIC driver update first then move onto “installing server update utility”.

 


DELL-Young E
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

2 Bronze
2 Bronze
2713

I'm having the same issue on a server with no Intel NICS just Broadcom reboots every 4mins

Only boots in to safe mode without crashing but nothing showing me what to uninstall or how??

Why alert to install drivers before the SSU loads properly?

SUU-WIN64_21.04.200.467

 

 

 

2703

RMS_MSMITH,

 

 

Just to confirm, did you see the issue occur upon installing SUU, or after running it to update?

 
If it is due to the install I would start with going into safe mode and deleting SUU. 

 

Let me know what you see. 

 

 


Chris Hawk
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#Iwork4Dell

Did I answer your query? Please click on ‘Accept as Solution’
‘Kudo’ the posts you like!
1907

Hello, I've got the same issue after installing an SUU. did you found a soluion for this?

1903

Hello ben78,

 

I'm sorry to see there is an issue after installing SUU.

 

Could you provide more details? A screen shot of the issue may help or any errors you see.

Let me know the link you downloaded SUU from.

 

In addition please let me know:

Server model:

Operating system and version:

If this is a NIC driver issue; What NIC does your server have?


Dell -Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

1902

Hello Charles,

(removed by Moderator for private information: Service Tag)

this is our server where we started the SUU. The SUU was made with the Dell repository manager.

ben78_1-1642516747819.png

While executing the launcher we got direct a blue-screen.

ben78_2-1642516802220.png

Greetings,

Ben

 

1894

Hello Ben,

 

Are there any 3rd party components,(like NICs), installed that are not on the original order?

 

Do you have any hardware issues? Try running built in diags:

Boot to  F11 on Dell Splash screen, selecting  Boot Manager -> System Utilities -> Launch Dell Diagnostics.  Note any messages and continue testing.

 

 

Try recreating the SUU without NIC firmware and do NIC separately within OS.

 

Alternate method to try - booting to the premade bootable ISO ,  or execute DSU (DELL EMC System Update) from the host OS.

 

Platform Specific Bootable ISO, PER720, 21.12.00

 

<ADMIN NOTE: Broken link has been removed from this post by Dell>

DELL EMC System Update, v.1.5.3

https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=rt3w9

 


Dell -Charles R
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

Latest Solutions
Top Contributor