SupportAssist Enterprise

Last reply by 03-24-2022 Unsolved
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1 Copper
1 Copper

Your IT administrator has restricted your use of this software - This error is received when launching Support assist

Your IT administrator has restricted your use of this software - This error is received when launching Support assist for Business. image003.png TS done: Deleted and reinstalled, using link from support site. 

IT is logged on with local admin account. 

Has attempted to deploy via tech direct but gets the same error after. Screenshot of deployment via  techdirect. 

Screenshot 2021-12-22 080443.png

Unable to install vanilla  image. Any suggestions?

Replies (2)
Dell Technologies

Hi @TechNovice1991 

I would recommend you to get in touch with Dell Technical Support team so this issue can be debug from our side.


DELL-Nikhil K
Social Media Support
#IWork4Dell
2 Bronze
2 Bronze

@TechNovice1991 Did you ever find a solution for this? I have the exact same problem.

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