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August 9th, 2019 13:00

Error message, Intel Optane Memory Pinning

I had a Dell update yesterday and every time I open up or click on a file, I get this message,

Unable to load DLL

and I don't know what this is or how to fix it. My computer is only 15 months old but of course that means my warranty is over and I can't find help. Anyone know why this is happening and what to do about it?

Community Manager

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54.3K Posts

August 12th, 2019 09:00

* Click my DELL-name and private message me the Computer Service Tag number

* Do you think that this error is tied to the Dell SupportAssist software which is why you posted on the SupportAssist Forum board?

Community Manager

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54.3K Posts

August 13th, 2019 06:00

Awaiting a response to my previous reply asking for data.

4 Posts

August 17th, 2019 09:00

I don't know why or how the error message suddenly appeared.  My Dell is 16 months old.  I had a major 'critical Dell update' and after it downloaded that the error started appearing.  I have no clue why but assumed Dell could give me and others the answer - and/or fix it with yet another update...

Community Manager

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54.3K Posts

August 18th, 2019 11:00

Click my DELL-name and private message me the following information =
Computer Service Tag number
Your shipping address, phone number, and email address

Community Manager

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54.3K Posts

August 19th, 2019 05:00

Awaiting a response to my previous reply.

Community Manager

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54.3K Posts

August 20th, 2019 14:00

Since we have not received a Private Message from you with the needed data, we are closing this case. If you decide to continue at a later date, you will need to start a new thread.

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