SupportAssist for PCs

Last reply by 09-25-2022 Unsolved
Start a Discussion
1 Copper
1 Copper
251

Installation of Support Assist Fails

XPS 15 L521X

Installation of Support Assist fails with error message:

"Installation failed - We were unable to complete the installation.  Please reboot your PC and try again."

Rebooting and trying again gets same result.  Had Support Assist running before; no longer would run and trying to install again.

XPS 15 L521X

 

Replies (2)
2 Bronze
2 Bronze
201

I get the same error and have been looking for a solution since July 2022. 

3 Zinc
148

This is a known problem that several are having. My advice is to leave SA and let it automatically update when dell have manage to solve this problem. When that happens it should automatically update in the background. When that happens is yet to see. Don't hold your breath.

[TechExpert role, but does not work for Dell and use my free time to help the community. Appreciate to receive a thank you by clicking on Kudos if you find my answer helpful!]
Latest Solutions
Top Contributor