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Last reply by 01-14-2022 Unsolved
2 Bronze
‎01-14-2022 11:29 PM

SupportAssist: Not Enough Space

Hi!

I'm going through OS Recovery, and am resetting back from windows 11 to windows 10. I chose to keep my data, and transfer it. 

But, it says I need 50gb more space. I have a hard drive with plenty of extra space, but if I use this hard drive for the 50gb extra data, will it damage the other 500gb of data already on the drive? I don't want to damage my personal files.

 

Thanks!

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7 Thorium
‎01-14-2022 11:35 PM

Backup your "personal files".

Go over to microsoft.com and create Windows-10 64bit USB flash-drive with Media Creation Tool.
Clean-install Windows.

I don't use it, but if you really want to troubleshoot Support-Assist, there is a whole Forum section dedicated to it.

https://www.dell.com/community/SupportAssist-for-PCs/bd-p/supportassist-pcs?ref=lithium_menu


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