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VNXe3150. How do I get my old license?

I saved the configuration of my VNXe3150 in an archive file via the EMC Unisphere web interface. After that, reinitialized the storage device (sp). How do I get my old license back now? What is the name of this file, in which directory is it located in the file system, the path, and what is its extension? *. xml or zip?
Help, please)

Solutions (3)

Accepted Solutions
477

Hi,

Thanks for your question about restoring licenses. These are the normal ways to do it. https://dell.to/3J6LMIE and  https://dell.to/3zt0pmD Check the /service/system for the file.

 

 

Let us know if you have any additional questions.


Thanks,

DELL-Josh Cr
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

View solution in original post

459

I can't open the links. "This article is permissian based. Find another article". ((

And you also meant spa.service_dc/spa/system_log And where should I look for the license file there?

View solution in original post

447

Here is the what the document shows, more or less the expected method is to redownload the licenses. The saved config file is text to allow you recreate the configuration it isn't something that just restores the configuration.

 

After re-initializing:

  • Configuration - Once re-initializing is complete, the system will boot back up. You must run the Connection Utility to reset the Management IP address, and then go through the Configuration Wizard as if it were a new installation. The Connection Utility can be downloaded from VNXe product page on Powerlink.
     
  • Restore - No one-step restore procedure is available for all VNXe configurations that you had before re-initializing. Configuration settings can be backed up from the Service page. A Save Configuration button allows you to save the configuration to a file.  However, there is no way to restore this configuration automatically or manually. This "save config" text file is provided to be a guide for the administrator to manually recreate the setup.  By referring to this text file all configurations should be done manually by the administrator and all data should be restored from backup media.
     
  • Licensing - You will have to reload the license keys during the reconfiguration. You can either go to the license page on EMC Online Support and download the keys or use the saved keys that you might have received from an email earlier.

Save the system configuration:

Save details about the current system configuration settings to a local file. The configuration details include information about:

  • System specifications
  • Users
  • Installed licenses
  • Storage resources
  • Storage servers
  • Hosts

Your service provider can use this file to assist you with reconfiguring your system after a major system failure or system re-initialization. You can also use this file to keep a record of system configuration changes. Save the configuration settings after each major configuration change to ensure you have a current copy of the file.

Only details about your system configuration are saved to the file. You cannot restore your system from this file.

To save system configuration details:

  1. Click Settings > Service System.
  2. Enter the Service password to access the Service System page.
  3. Under System Components, select Storage System.
  4. Under Service Actions, select Save configuration.
  5. Click Execute service action.
  6. Wait a few minutes for the Save dialog box to appear.
  7. In the Save dialog box, select a location to save the file, such as your desktop or an external storage location.
  8. Click Save to save the file to the specified location.

Save the file to a safe location, ideally on a system other than your storage system, in the event that you cannot retrieve the file from your storage system.


Thanks,

DELL-Josh Cr
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

View solution in original post

Replies (4)
478

Hi,

Thanks for your question about restoring licenses. These are the normal ways to do it. https://dell.to/3J6LMIE and  https://dell.to/3zt0pmD Check the /service/system for the file.

 

 

Let us know if you have any additional questions.


Thanks,

DELL-Josh Cr
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

460

I can't open the links. "This article is permissian based. Find another article". ((

And you also meant spa.service_dc/spa/system_log And where should I look for the license file there?

448

Here is the what the document shows, more or less the expected method is to redownload the licenses. The saved config file is text to allow you recreate the configuration it isn't something that just restores the configuration.

 

After re-initializing:

  • Configuration - Once re-initializing is complete, the system will boot back up. You must run the Connection Utility to reset the Management IP address, and then go through the Configuration Wizard as if it were a new installation. The Connection Utility can be downloaded from VNXe product page on Powerlink.
     
  • Restore - No one-step restore procedure is available for all VNXe configurations that you had before re-initializing. Configuration settings can be backed up from the Service page. A Save Configuration button allows you to save the configuration to a file.  However, there is no way to restore this configuration automatically or manually. This "save config" text file is provided to be a guide for the administrator to manually recreate the setup.  By referring to this text file all configurations should be done manually by the administrator and all data should be restored from backup media.
     
  • Licensing - You will have to reload the license keys during the reconfiguration. You can either go to the license page on EMC Online Support and download the keys or use the saved keys that you might have received from an email earlier.

Save the system configuration:

Save details about the current system configuration settings to a local file. The configuration details include information about:

  • System specifications
  • Users
  • Installed licenses
  • Storage resources
  • Storage servers
  • Hosts

Your service provider can use this file to assist you with reconfiguring your system after a major system failure or system re-initialization. You can also use this file to keep a record of system configuration changes. Save the configuration settings after each major configuration change to ensure you have a current copy of the file.

Only details about your system configuration are saved to the file. You cannot restore your system from this file.

To save system configuration details:

  1. Click Settings > Service System.
  2. Enter the Service password to access the Service System page.
  3. Under System Components, select Storage System.
  4. Under Service Actions, select Save configuration.
  5. Click Execute service action.
  6. Wait a few minutes for the Save dialog box to appear.
  7. In the Save dialog box, select a location to save the file, such as your desktop or an external storage location.
  8. Click Save to save the file to the specified location.

Save the file to a safe location, ideally on a system other than your storage system, in the event that you cannot retrieve the file from your storage system.


Thanks,

DELL-Josh Cr
Social Media and Communities Professional
Dell Technologies | Enterprise Support Services
#IWork4Dell

Did I answer your query? Please click on ‘Accept as Solution’. ‘Kudo’ the posts you like!

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