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20193
Beware - virus scam phone call
call received from 1-661-748-0240 feb12th
caller told me he worked for dell and that I had a virus on my pc .
couldn't understand much else as he had heavy accent . I quickly ended convo , decided to call back
unable to reach as I was told it was a Skype caller . not sure how my phone number or my dell info got
out there , but thisnt the first odd phone call ive received referring to dell .
thank you
ky331
3 Apprentice
3 Apprentice
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15.2K Posts
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February 13th, 2015 07:00
Typical SCAM: Neither Microsoft nor Dell (nor any other PC manufacturer) will ever call you to advise you that you have a virus on your machine.
LeeD70
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May 8th, 2015 13:00
heres another one
said they were dell representatives
telling me theres a security risk on my pc
17274780077
this one answered when i called back , this wasnt a skype call
not sure if it was real rep or not
they hung up
RoHe
10 Elder
10 Elder
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43.6K Posts
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May 8th, 2015 18:00
Guess that answers your question about being real or not. :emotion-5:
Sometimes they'll say "Dell", other times "HP". They go after the major brands with the odds they'll guess right.
LeeD70
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May 8th, 2015 19:00
at this rate the truth is i have no trust in dell anymore
its all out sourced , you dont know if its dell or not
these people knew my name and number
i made a complaint with the proper authorities
RoHe
10 Elder
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43.6K Posts
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May 9th, 2015 10:00
Anybody can find your name and phone number just about anywhere these days. There are enough online resources to find that info instantly (eg, reverse lookup directories, etc.)
The key question is if they have your Service Tag. Next time, you might want to ask them for the Service Tag of the machine. Do not tell them your Service Tag or confirm / deny they have the right Service Tag. If they do have it, that's when you really need to contact Dell.
Anonymous
5 Practitioner
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May 24th, 2015 19:00
Never believe in any calls from strangers. They just want to scam you.