Dear developers, I recently bought a Dell vostro 5502 laptop. Linux was preinstalled on this laptop with the Ubuntu distribution, but instead Windows 10 Pro 22H2 was installed from the official website using a bootable flash drive. After a while, the laptop began to turn itself off and did not respond to the power button or the charger connected to it. In this state, he was until the battery runs out completely (at the same time, he charged external devices through the USB port). Only one Kernel-Power critical error with code 41 appears in the event log
Updating BIOS to version 1.19.0 did not solve the problem, as well as updating drivers through SupportAssisit. At the same time, all tests in the SupportAssist pass successfully. In device manager, all devices are working fine and there are no errors.
Please tell me how to fix this error.