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January 27th, 2023 02:00
Vostro 3500, Intel Iris XE blue screen problem
Vostro 3500
I own a notebook with a Dell Vostro 3500 i5-1135 G7 processor and an Intel Iris XE graphics card. Due to my blue screen complaints, my computer whose motherboard was changed in the service continues to blue screens in the same way after coming from the service. I usually experience this on Google Chrome. Does anyone have an idea? After the first blue screen, I deleted and reinstalled the video card in safe mode with DDU. I tried the driver from the Dell site, downloaded the latest version from the Intel site and installed it, still the same
Minidump files;
https://drive.google.com/file/d/19yp1LQw3hH9FuGBDjoubm3KTgG_NCT2K/view
https://drive.google.com/file/d/1Sf505x2MfK5hnNQA5Y0nLNUsD7gHgfyX/view
DELL-Chris M
Community Manager
Community Manager
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56.3K Posts
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February 3rd, 2023 04:00
In April 2021, this Vostro 3500 shipped from Dell with Ubuntu Linux 20.04 LTS. Is that the OS (operating system) that you are now running? If not, did you have this same issue when running Ubuntu Linux 20.04 LTS?