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August 5th, 2015 17:00

Dell XPS L502x windows 10 upgrade login isue

After upgrading my Dell XPS 15 L502x, when i first logged in i noticed that icons and graphics were not good. So i went to device manager and there i read that ''intel basic display adapter was missing'' so i went for installation via device manager. Driver downloaded and installed and then a message popuped saying sterioscopic drivers from previous nvidia installation has some left over files, do you want to delete and i deleted then i was asked to restart my laptop.

After restart i am seeing this,which you can see in video link at bottom.

That white rectangle which says fast access was something like facial login. I never ever enabled it. I had it disabled in win 7. Don't know how it became a conflict with win 10.

My windows startup options with F8 key are also gone.

Please please help me out of this. What should i do?

https://vimeo.com/135513813

3 Posts

August 9th, 2015 12:00

Hi Friend,

Me too facing the same issue.

Will be good if try starting in safe mode, but f8 not functioning.

Need help. 

3 Posts

August 10th, 2015 05:00

Solution which worked for me - Keep pressing Ctrl+Alt+Del keys multiple times while system booting. Hope you will get the login option. :)

34 Posts

August 13th, 2015 20:00

when on that screen press and hold Alt+CTRL and keep pressing Delete until screen stops doing that. Then on left bottom of the screen you'll see three options

1:- Your Name

2:- Enter Password

3:- Enable Face Recognition

click password and enter your password.

after logging in without wasting a second i quickly uninstalled that  Fast Access app.

Hope that helps.

Regards! 

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