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Inspiron 15R-N5110 (2011), Windows 10, Driver issues
Hi all, I have a Dell Inspiron N5110 laptop with core i3, x64 based processor and Intel HD 3000 Graphics driver (Sandy bridge). I had been using Windows 7 for 6 years and I decided to upgrade to Windows 10 when I found that MS released a driver update that supports my old graphics card to work on Win 10 ... However after the upgrade I found my display driver listed as "Windows Basic Display Adaptor" and my monitor as "Generic PnP Monitor", so I ran Windows update which found a driver update for Intel graphics card and then the screen went blank. I booted into safe mode and found out the display listed as "Intel HD 3000 Graphics" correctly however the monitor has been an unrecognized generic pnp with exclamation mark next to it and windows would not let a driver update to it. I tried to downgrade to Windows 8.1 however the same problem reoccured exactly in the same steps. How can I work around this and get my OS to recognize my laptop monitor. And will it be compatible with Win 10 or 8.1 or should I rollback to Win 7?? Is this a BIOS firmware problem? And if so what is the latest OS version that my dell laptop can support?? Thanks in advance
DELL-Jesse L
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November 7th, 2017 05:00
MAX BOTROUS,
Unfortunately, Dell did not create any Windows 10 drivers for the N5110 laptop. You can install Windows 10 on the system but, you may run into issues like you are describing. The system may run better with Windows 7 on the computer.
dfarukh
4 Posts
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August 18th, 2018 10:00
Please update your bios to version A11 before installing windows 10 and there will be no problem at all.
If you install windows 10 before the bios upgrade, the display will go blank. In this case you will have to reinstall windows 7, upgrade bios, then reinstall windows 10. I did it myself and my laptop is running fine on windows 10.
Here is the link to download bios version A11. It is from the official Dell website.
slottownca
1 Message
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October 26th, 2018 19:00
I just installed Win 10 and had the same problem when I came across the previous post. I decided to just flash the BIOS without reinstalling Win 7 then Win 10 and it worked great, so far.
Rodman N5110
1 Message
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December 15th, 2018 19:00
I had A11 BIOS when I updated to Win10. It worked fine till I upgraded to v1803. I just lived with it since this wasn't my main computer. I decided to upgrade to v1809 so, I tried to resolve this issue. I downloaded and installed the Windows 7 driver dated May 2016 and named R301689. This resolved the the issue Great!, But then, I did updates and Windows updated the driver to a 2018 driver and ruined everything. Looked in "installed updates" to try and uninstall, it wasn't there. After pondering I went to uninstall a program and there was an app for the 2018 driver. Uninstalled it, Installed R301689 again and problem solved.
abdul313
1 Message
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September 27th, 2019 06:00
here I am!! September 2019 4:27 GMT
I followed the procedure from head to tail and eventually, it works!
1st and foremost I upgraded my BIOS from A10 to A11, then I install a fresh copy of Windows 10 and it works perfectly.
the_installer
1 Message
0
February 11th, 2020 11:00
The A11 BIOS does indeed fix the problem! But if you happened to install Win10 first and get the black screen, reboot to safe mode, change video driver to Microsoft Basic Display Adapter. That will get your screen back so you can flash the A11 BIOS, and then you can update the video driver. No need to go back to Win7 first.
R3NN3D
2 Posts
0
April 19th, 2021 19:00
i resolved whit this https://www.youtube.com/watch?v=KIXOHxJv8ds
tawseef taher
2 Posts
0
June 13th, 2021 02:00
bios 11 is showing unavailable
tawseef taher
2 Posts
1
June 13th, 2021 02:00
Please create windows 10 support for n5110 model.