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Precision M4700 can't upgrade to windows 10 due to video Card?
Hi all, i was tryng to run the Windows 10 Upgrade Assistant but it reports i cant proceed due to my "Display not compatible with windows 10" which i believe is the video card.
It's an AMD Radeon Hd7700M series, with drivers version 16.150.2211 released 21/03/2016 which i believe is pretty new
Is this normal? is there any way to proceed with upgrade anyhow?
Atm i have windows 7sp1 PRO
Thanks !
DELL-Jesse L
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July 20th, 2016 10:00
HIRYU79,
You may want to look at the link below and follow he information that the user posted.
MS Answers Post
kirkd
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July 20th, 2016 11:00
It will probably upgrade except that a MS generic video driver will be installed. You will not have many video features. You then need to start installing Radeon video drivers till you find one that works. I did this with two 10–11 year old laptops and was successful with both. If this is not successful, you can acquire a newer video card or revert to Win 7.i
Hiryu79
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July 21st, 2016 01:00
Thanks but link doesnt work :)
Hiryu79
23 Posts
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July 21st, 2016 01:00
i cannot change video card on a laptop, un frotunately, and i cannot revert since im already on windows 7....
Hiryu79
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July 22nd, 2016 06:00
Justy for your info i figured out what the problem was, and i solved.
It had nothing to do with integrated video card, it was caused by another driver installed for our remote support program called LANDESK. Removing it solved the upgrade warning error