Windows General

Last reply by 08-05-2015 Unsolved
Start a Discussion
Not applicable

Recovery error (error code 0xc0000098) while downgrading from Windows 10 back to Windows 8.1

Hi. Can anyone help me on this error?

I upgraded my Dell Venue Pro 11 5130 tablet to Windows 10 a few days ago. Everything was fine but I noticed that apps are not downloading from the Windows Store. Also, some updates are not downloading or the download process gets stuck at a certain percentage. So I decided to roll back to Windows 8.1 and try to reinstall Windows 10 after.

While downgrading, my tablet reset and I get a blue screen with the error code 0xc0000098. The boot up process doesn't continue after the initial Dell Logo. Only the blue screen appears with the above stated error.

I've attached a picture of the screen after the Dell Logo.

Replies (0)
Latest Solutions
Top Contributor