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August 15th, 2022 20:00

XPS 8950, GTX 1660 Ti, connect two monitors E2222H

XPS 8950

XPS 8950

My PC has a Nvidia GeForce GTX 1660 Ti video card in it.  This card has 3 ports:  DisplayPort, HDMI, and DVI

I tried connecting the DisplayPort to one monitor and the HDMI to the other monitor.  The DisplayPort works.  The HDMI does not.  Windows says it does not detect a second monitor.  I also tried connecting the 2nd monitor to the DisplayPort on the motherboard.  This also does not work. 

If I connect the 2nd monitor to the DisplayPort on the GTX 1660 video card it works so it is not the monitor.  Both monitors are the same: Dell E2222H.

What am I doing wrong?

Fred

5 Practitioner

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4.6K Posts

August 15th, 2022 22:00

Hello @MagnaFred , I think the issue is with the cable you used.  To connect from HDMI (computer) to Displayport (monitor), you will need an active converter cable such of this one.

HDMI to Displayport converter cable.jpg

4 Operator

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2K Posts

August 15th, 2022 21:00

Try setting up your monitors using the nVidia Control Panel. Right click on the screen of the monitor that is working to open the Control Panel. Make your you have the latest drivers.

(click photo to embiggen)

ProfessorW00d_0-1660623370427.png

7 Technologist

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10.3K Posts

August 15th, 2022 23:00

Try enable multi-display in 8950 bios, save changes, exit bios, then connect one monitor to video card DP port, second monitor to DP port on motherboard.

VIDEO
  Multi-Display Enable or disable multiple displays.

10 Posts

August 15th, 2022 23:00

Most modern Dell monitors have a DP in & DP out.

I use 4 displays with my laptop that can only handle 3.

1.The laptop - 2. monitor in HDMI slot then the laptop DP to monitor 3 in  and DP from monitor 3 out to DP monitor 4 in..

It’s called daisy chaining monitors and works for most modern ones

15 Posts

August 16th, 2022 13:00

The 8950 bios does not have a Multi-Display option to enable.

15 Posts

August 16th, 2022 13:00

It says its the latest driver.  It only shows one monitor.  If I click on the "My display is not shown" nothing changes even if I click on the "Rigorous Display Detection"

 

15 Posts

August 16th, 2022 14:00

My monitors only have 1 DP and 1 VGA.

 

4 Operator

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2K Posts

August 16th, 2022 14:00

Do both monitors show up in Device Manager under Display Adapters?

Community Manager

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54.2K Posts

August 17th, 2022 11:00

Nvidia GeForce GTX 1660 Ti DP out port --> DP to DP cable --> #1 E2222H DP in port

Nvidia GeForce GTX 1660 Ti HDMI out port --> HDMI to VGA cable --> #2 E2222H VGA in port

1 Rookie

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3.2K Posts

August 17th, 2022 16:00

@MagnaFred I suggest you do as @Chino de Oro recommends and get the proper HDMI to DP cable.  Only use VGA if you have no other options, VGA is an analog signal and there is some image degradation when the signal to converted from digital to analog.

10 Posts

August 17th, 2022 17:00

According to NVIDIA - this can  be done via their control panel:

TribalHound_1-1660784292143.png

 

 

Or you could get one of these if your monitors only have DP Ports:

TribalHound_0-1660783176495.png

 

Once they're both setup you should see them in Windows / Settings

7 Technologist

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10.3K Posts

August 17th, 2022 23:00

Can OP upload a screenshot of XPS8950 bios?  

Is the Multi-display grayed out or not there at all?

according to service manual,

System setup options—Video menu

VIDEO
  Multi-Display Enable or disable multiple displays.
  Primary Display Set or change the primary display.

15 Posts

August 18th, 2022 06:00

It is not there at all.

 

14 Posts

August 18th, 2022 07:00

how about vga to hdmi dongle/converter, that should help

5 Practitioner

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2.4K Posts

August 18th, 2022 10:00

Do not use HDMI to VGA (bad analog signals) 

Clearly it's your cable. 

For monitor 1 go for DP to DP 

For monitor 2 ( you need an active HDMI to DP cable) As you are converting lower to higher bandwidth you will need to have active cable it won't work other way around. 

https://www.dell.com/en-us/shop/hdmi-to-displayport-15m-active-cable-m-m/apd/a8606248/tv-home-theater

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