4 Posts
0
581
XPS 8950, shuts off every 2-3 days
My Desktop PC is about 3 weeks old and it shuts off every 2-3 days. It's set up in the sleep mode after 10 minutes daily and power mode is balanced. Should I be doing something different? Not sure if I should trust this PC yet, have not setup all my apps yet. Any suggestions would be greatly appreciated.
Sdenby80
4 Posts
0
February 22nd, 2023 17:00
Ok, someone suggested a stronger surge protector for a gaming pc.....Hooray, it worked, it has not turned over in over two weeks. Awesome suggestion.
kras1
1 Rookie
1 Rookie
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443 Posts
0
January 26th, 2023 09:00
Check the advanced power plan settings and make sure hibernate and allow hybrid sleep are turned off.
RoHe
10 Elder
10 Elder
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43.6K Posts
1
January 26th, 2023 11:00
@Sdenby80 - Please be specific about exactly what "...shuts off every 2-3 days..." means.
And since it's new and under warranty, perhaps a call to Dell Tech Support is on your agenda. Have the Service Tag handy when you contact them. (Do not post Service Tag here.)
Sdenby80
4 Posts
0
February 22nd, 2023 17:00
Yes, that's the obvious, but still did not work; someone suggested a stronger surge protector for a gaming pc.....Hooray, it worked, it has not turned over in over two weeks. Awesome suggestion.
Sdenby80
4 Posts
0
February 22nd, 2023 17:00
Ok, someone suggested a stronger surge protector for a gaming pc.....Hooray, it worked, it has not turned over in over two weeks. Awesome suggestion.