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622
Certain websites not loading, after reboot all ok
XPS 15 9510
I have a brand new XPS15 9510. My issue from day one is that some websites, but most noticably web.whatsapp.com will not load after the laptop comes out of standby mode. This problem identifies itself in different ways:
- No QR code loading
- ERR_CONNECTION_RESET message
- Timeouts
This occurs in any browser and only on this laptop. Things I did in an effort to resolve:
- Updated all drivers
- Tried different browsers, laptops and DNS settings
- disabled MIMO power save mode in the wlan adapter settings
Any help or tips is greatly appreciated.
filbert
4 Operator
4 Operator
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1.8K Posts
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August 15th, 2022 12:00
Do you have a software firewall running on your laptop? If so, try disabling it temporarily to see if that makes a difference.
Do you have a Killer WiFi card? I recall posts about it blocking access to certain web sites. IIRC, some settings needed to be changed. Try opening Killer settings and disable Killer prioritization engine.
Lsch
6 Posts
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August 15th, 2022 10:00
Anyone got any idea? It's getting pretty anoying.
In order to use whatsapp web I now have to reboot the laptop every time :-(.
Lsch
6 Posts
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August 16th, 2022 00:00
I have only the Windows built in firewall, allready tried disabling that.
I do have the Killer wifi card, I will try your suggestion, thanks!
Lsch
6 Posts
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August 18th, 2022 11:00
This seems to be working, thanks a lot @filbert for your contribution!
Lsch
6 Posts
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November 14th, 2022 01:00
So the Prioritization engine OFF settings works great for this issue, however as of late this setting automatically goes to ON after a few hours or days.
Anyone got a workaround for this?
filbert
4 Operator
4 Operator
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1.8K Posts
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November 14th, 2022 05:00
That's encouraging, that disabling Killer prioritization engine works (until it gets re-enabled).
Try uninstalling all Killer software.