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4 years ago

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1Potato

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June 24th, 2022 09:00

Dell XPS 15 9500 RAM and Battery Issues

I have a XPS 15 9500 (2020). It does not boot (conditionally) and flashes with 2 amber lights then 4 white lights. When I remove the RAM from DDR1 it boots again. I thought it was a faulty RAM issue, so I bought an replacement and realized that it wasn't a RAM issue because I put the removed/old DDR1 RAM into DDR2 and it booted again. When I have RAM in both ports, not only does it not boot, my computer gets ridiculously hot and it heats up my other devices when in the same backpack. Also the I can't charge it sometimes. The charger light is on, but is gone when it's plugged in and does not charge sometimes. Could I please get some support on this? This is causing disruptions in being able to do my daily work.