XPS

[fixingmydell]

Hi All,

Can't find the solution to this one so finally posting about it.

I use a Dell XPS 15 7590, running the latest version of Windows 10, and "NVIDIA GeForce GTX 1650" has a yellow exclamation mark in Device Manager.

If I open the settings, it reports that "Windows has stopped this device because it has reported problems. (Code 43)".

I have already attempted the following:

- Reformat the entire operating system (wiping hard drive, clean install of Windows 10 from a freshly created USB)

- Tested both GTX 1650 Drivers: The ones that Dell Driver Detect recommends, and also manually choosing the model from NVIDIA's official website

- Used the NVIDIA driver removal tool, and then done all of the above steps *again* in Safe Mode. This actually did remove the exclamation mark, but only for a few minutes, or until I restarted the computer, then it was back - so it wasn't an actual solution.

Because of this, everything is running from the motherboard's onboard GPU, which makes Windows so slow that it is barely useable.

Please, how do I resolve this issue?

[ejn63]

Make sure:

1. That you've installed the required Intel chipset and GPU drivers from Dell (not Intel).

2.  That you've installed the nVidia driver from Dell (not nVidia).

If that doesn't get the GPU working, it probably has failed (meaning a replacement system board is required).

[erodygin]

Hi,

I've the same XPS 15 model and same GPU problem, appeared very recently. Did you find any solution?

Thanks

[fixingmydell]

I am the OP (not sure if this is the same account), but after viewing ejn's advice above, as well as more advice online, it was most likely that the GPU was dead. Given the machine was a few years old, I just upgraded to a new XPS 9520.

This issue plagued me for an entire year, so after so many attempts I really do think it was a hardware issue.