XPS

Last reply by 05-28-2022 Unsolved
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1 Copper
1 Copper

Download the Dell Operating System Recovery Image

I tried many many times to download the operating system recovery image according to the procedures said in https://www.dell.com/support/kbdoc/en-nz/000123667/how-to-download-and-use-the-dell-os-recovery-imag...

However I failed every time.The message "We are unable to connect to backend" appeared.Any DELL people can help me?

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7 Thorium

Is the system in warranty?  Once it's out of warranty, the download option will fail.

 

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