Unsolved
2 Posts
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505
September 25th, 2022 13:00
Grany screen
I recently bought a dell XPS 15 9520 and returned it because I saw tiny gray dots (grainy) on my screen. I received a new one, and it has the same issue. My roommate told me he thinks it is normal. It looks grainy and annoys me a little. I have another touchscreen computer and do not see these tiny dots. It is evident on white background. Does someone know how to fix it?
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ejn63
10 Elder
10 Elder
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28.3K Posts
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September 25th, 2022 14:00
Return the system and order with a different type of screen. The 9520 is available with both conventional and OLED screens -- whichever type you've tried, order the other.
Fernanda HC
2 Posts
0
September 25th, 2022 23:00
Yes. It's the OLED screen, touch screen.
Tesla1856
8 Wizard
8 Wizard
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17K Posts
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September 25th, 2022 23:00
Sounds similar to this thread.
Did you get the OLED screen ?
https://www.dell.com/community/XPS/OLED-quality-issue/m-p/8269776/highlight/true#M102037
I recommend you read the whole thread, including OP's and all my posts.