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Last reply by 06-20-2022 Solved
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Headphone not detected when plugged in, what is your go-to fix?

Headphone not detected when plugged in, what is your go-to fix?


Dell-KodySwenson

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5 Rhenium
269

Considering who you seem to be, I am a little confused by the question.  But I normally check to get the Waves MaxxAudioPro utility to operate correctly and then confirm I have that option selected in the advanced settings.

Exactly how that might need to be done can very based on the age of the system involved.

_____________________________________
XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
System fully Win 11 compliant

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7 Gold
266

First thing I suggest is plug the headphones into another device to confirm that the headphones and cable are not defective. After that I usually check with the MS forum as they usually have answers for most common problems such as the thread here. Next step do a search in the forum for the posts by Jim Coates. If anyone has seen problems with audio he has been the go to guy in years past.

And @Saltgrass is spot on since many problems occur due to Waves MaxxAudioPro problems or configurations.




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430

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Replies (3)
5 Rhenium
270

Considering who you seem to be, I am a little confused by the question.  But I normally check to get the Waves MaxxAudioPro utility to operate correctly and then confirm I have that option selected in the advanced settings.

Exactly how that might need to be done can very based on the age of the system involved.

_____________________________________
XPS 9365, Inspiron 7567 Gaming, Inspiron 7779, XPS One 2720
System fully Win 11 compliant
7 Gold
267

First thing I suggest is plug the headphones into another device to confirm that the headphones and cable are not defective. After that I usually check with the MS forum as they usually have answers for most common problems such as the thread here. Next step do a search in the forum for the posts by Jim Coates. If anyone has seen problems with audio he has been the go to guy in years past.

And @Saltgrass is spot on since many problems occur due to Waves MaxxAudioPro problems or configurations.




-Forum Member since 2016
-I do not work for Dell
-A user helping other users
-If you like an answer please click on thumbs up
-If a reply is a solution to your problem please click on Accept as Solution
Gaming on a home built with GIGABYTE B560M DS3H AC budget build with an i3 10100
Real work on a Latitude E5430
259

Sorry for the confusion on this! Kody and I are running a test event. We will try to mention that in the future. 

Thank you for the great answers!

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