Unsolved
1 Message
0
874
December 7th, 2022 09:00
USBC on right side of Precision 5570 not working
Precision 5570
Hi, the UBC on the right side of the laptop does not work for charging, HDMI display, or mouse/keyboard. All functions with the same peripherals/chargers work on the other side of the laptop.
No Events found!
ejn63
10 Elder
10 Elder
•
27.6K Posts
0
December 7th, 2022 09:00
That indicates a damaged port -- though bear in mind that it's not a separately replaceable part (at least not from the appearance of the system board in the service manual linked below). If you need that port, the system board will need to be replaced.
https://www.dell.com/support/home/en-us/product-support/product/precision-15-5570-laptop/docs
Jordan88
1 Message
0
February 7th, 2023 17:00
Hi, after using the SupportAssist and reboot, this happened to me as well. I tried loading default bios, disable thunderbolt driver and still not working. Hope someone can describe a fix