XPS

Last reply by 09-25-2022 Unsolved
Start a Discussion
2 Bronze
2 Bronze
85

XPS 13 9370, not turning on, CPU gets hot

Where can I find a USB-C IC for my Dell XPS 13 9370? My laptop won't turn on due to it. I couldn't find one online. 

IC name : TPS65982DA / 87APTPW

Kindly help if someone knows where to find one.

 

Replies (4)
8 Krypton
80

Unless you live in Southeast China, or are willing to order thousands of them, you likely cannot.  And even if you can find the part, do you have a rework station and the skills to replace it?  Beyond even that, are you willing to gamble that it's the only failed part you have -- and that it wasn't another issue that caused the failure in the first place?

The only certain repair is to replace the system board. 

 

2 Bronze
2 Bronze
66

Yes , i got it checked through a repairman and the chip is the only issue now , but neither him nor i can find the part in Pakistan.

Once i get the part , the repairman is going to fix it properly. 

I can't get a new board because I'm a middle class student and can't afford another board .

8 Krypton
48

Ali Express is probably the only place you have any chance of finding the part, and be prepared to have to order far more than just one of them.

 

3 Zinc
48

eBay, aliexpress and other websites seem to have options relating to your IC, but you might not get a definitive answer unless you reach out to TI since they produce that IC. Of course ejn63 already mentioned this could be a long shot repair, but just telling you this for more information.

Latest Solutions
Top Contributor