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1647
October 22nd, 2021 15:00
XPS 13 9370 taskbar permanently greyed out and flickering
Taskbar is greyed out and permanently fast-flickering. No other issues with the monitor, nothing else is flickering or greyed out; just the task bar. I've downloaded/installed all driver updates; didn't help. The flickering doesn't show on the external monitor when it's connected; looks completely normal there while at the same time flickering on the laptop.
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ECharles
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227 Posts
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October 22nd, 2021 16:00
@cfs123I had a similar issue with a 9360. A windows update actually resolved the issue. What version of Windows are you on? Go to "Settings>System>About" and scroll down to the "Windows Specifications" section. I'm on Win 11 and don't have my Win 10 machine here now, but the information should be similar with a Win version and a build and so forth:
XPS_Man
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2.4K Posts
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October 22nd, 2021 17:00
Move the Task bar to the side or top Now place an Icon on the bottom and see if you can replicate the issue
If the Flicker follows the Task bar than it's a SOFTWARE issue.
cfs123
8 Posts
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October 22nd, 2021 19:00
Issue didn't follow with the task bar, bottom screen still flickering.
cfs123
8 Posts
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October 22nd, 2021 19:00
Windows 10 Home. Didn't mean to click "accept as solution".
ECharles
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227 Posts
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October 23rd, 2021 21:00
@cfs123 In your original post you mentioned "monitor". Were you taking about the built in screen or an external monitor? It sounded like you were talking about the screen, which gave me a thought for troubleshooting.
What happens when you connect to an external monitor? Does the bottom still flicker?
cfs123
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November 6th, 2021 13:00
Sorry for the delay. The issue is only with the built-in screen. External monitor has no issues. I completed a suggestion above re move the task bar to the side. The issue doesn't carry over so it's not a task bar issue, it's a screen issue.
Pmishra86
1 Message
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December 6th, 2021 05:00
Yes, I have the same issue but could not find any solution yet. tried almost everything on net but has not been able resolve the issue
Clevor
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February 3rd, 2022 01:00
I have a 9360 and have had this problem for the last 7 months. I thought the issue was a corrupt Win 10 cumulative update but I just attached an external monitor and like the OP, realize the issue is with the XPS 13 screen. The monitor is fine. Tried reinstalling video drivers several times and the issue persists. Dell needs to work on this.
akland14
1 Message
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May 15th, 2022 17:00
Same issue with mine as well, any solutions at all only had it just under a year now
XPS_Man
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May 18th, 2022 14:00
Ghost touch : In device manager > Humen Interface devices > HID touch
Disable it (right click)
If that stops the issue than you need a new touch screen (Entire LCD assembly)
Clevor
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May 31st, 2022 09:00
Gave that a try, did not help. At least I don't need a new touch screen :-).
But I suspect this is happening with those who do not have a touchscreen model.
XPS_Man
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June 1st, 2022 18:00
Does the flickering only happens inside OS after login ??
Check the LCD in BIOS (F2)
OR
LCD test ( D + Power button)