Start a Conversation

Unsolved

M

1 Message

123

February 2nd, 2023 18:00

XPS 13 Fingerprint Sensor Not Working

Greetings all. I have an XPS 13 and up unit very recently (read update!) the fingerprint sensor was working. Now when I log in it’s not even there as an option and seems to be no way to restart it. I’ve searched the forums but haven’t seen a fix. Ideas? Thanks. 

2 Intern

 • 

136 Posts

February 2nd, 2023 22:00

Well I will suggest you to 

  1. Remove the current fingerprint and add a new one.
  2. Reinstall the driver
  3. Updated the driver if outdated

View All

No Events found!

Top