XPS

Last reply by 10-10-2022 Unsolved
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2 Bronze
2 Bronze
301

XPS 13 keyboard lag in typing / not smooth / clicking the key doesn't always type

Hi there,

So, I have this issue, where my Dell XPS keyboard is absolutely painful to use:
- typing is slow and lagging / delayed
- sometimes keyboard click doesn't type

I've ran the diagnostics, updated the drivers, yet the issue persists.

Everything else is working perfectly.

Any ideas how to fix this? 

Thank you.

Replies (9)
4 Beryllium
299

My first thought is that you may have accidentally invoked some of Windows Ease of Access settings. Try the steps in this reference:
7 Ways to Fix Keyboard Input Lag on Windows 10 (makeuseof.com)

282

delluserlith_0-1663922901346.png Unfortunately, not the case here, all of the ease of access settings are off.

 

4 Beryllium
274

Did you check the other settings mentioned in the link that I provided?

243

Unfortunately, none of the steps in the link have helped. It's real annoyance...

Any other ideas perhaps?

4 Beryllium
208

Have you tried an external keyboard? Does the issue occur with an external keyboard?

204

I've tried & external keyboard works absolutely fine. I.e., the issue is only for internal keyboard

Moderator
172

delluserlith,

I see that our Dell Agent is waiting on you to respond back to continue troubleshooting.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag

151

Yes, however, no solution yet. I.e., Nothing has helped.

Moderator
137

delluserlith,

Please continue working with our agents to resolve the keyboard issue.

If still under warranty, click the "Get help now" icon on the right to start a live chat session.
Find your Service Tag

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