Start a Conversation

Unsolved

D

1 Rookie

 • 

5 Posts

3067

September 22nd, 2022 14:00

XPS 13 keyboard lag in typing / not smooth / clicking the key doesn't always type

Hi there,

So, I have this issue, where my Dell XPS keyboard is absolutely painful to use:
- typing is slow and lagging / delayed
- sometimes keyboard click doesn't type

I've ran the diagnostics, updated the drivers, yet the issue persists.

Everything else is working perfectly.

Any ideas how to fix this? 

Thank you.

4 Operator

 • 

1.8K Posts

September 22nd, 2022 14:00

My first thought is that you may have accidentally invoked some of Windows Ease of Access settings. Try the steps in this reference:
7 Ways to Fix Keyboard Input Lag on Windows 10 (makeuseof.com)

1 Rookie

 • 

5 Posts

September 23rd, 2022 01:00

delluserlith_0-1663922901346.png Unfortunately, not the case here, all of the ease of access settings are off.

 

4 Operator

 • 

1.8K Posts

September 23rd, 2022 06:00

Did you check the other settings mentioned in the link that I provided?

1 Rookie

 • 

5 Posts

September 25th, 2022 12:00

Unfortunately, none of the steps in the link have helped. It's real annoyance...

Any other ideas perhaps?

1 Rookie

 • 

5 Posts

September 28th, 2022 13:00

I've tried & external keyboard works absolutely fine. I.e., the issue is only for internal keyboard

4 Operator

 • 

1.8K Posts

September 28th, 2022 13:00

Have you tried an external keyboard? Does the issue occur with an external keyboard?

Moderator

 • 

17.6K Posts

October 7th, 2022 04:00

delluserlith,

I see that our Dell Agent is waiting on you to respond back to continue troubleshooting.

1 Rookie

 • 

5 Posts

October 9th, 2022 00:00

Yes, however, no solution yet. I.e., Nothing has helped.

Moderator

 • 

17.6K Posts

October 10th, 2022 04:00

delluserlith,

Please continue working with our agents to resolve the keyboard issue.

10 Elder

 • 

274.2K Posts

March 9th, 2023 23:00

I have solved my issue by disabling Filter keys. here

1 Message

September 22nd, 2023 00:50

I'm also having this issue. Usually use a logitech external keyboard. Internal key board is useless. 

1 Rookie

 • 

1 Message

May 22nd, 2024 18:45

Hey everyone,

just wanted to post here that doing a BIOS update from the installed 1.5 to the much newer 1.21 fixed it for me and the tiping is now as expected.

1 Rookie

 • 

4 Posts

May 28th, 2024 13:50

@JakobD​ Do you have 1.21 link? I have the same problems for years and this laptop is always in the bag. I just update to 1.13 Oct 2020. Still fine now.

1 Rookie

 • 

4 Posts

June 12th, 2024 20:17

@jai_magical​ problems not solved. still intermittent. Also wifi is shown no adapter sometimes. Trackpad is not working sometimes.

1 Rookie

 • 

1 Message

August 28th, 2024 07:37

Hi,

I have the same issue:

- external keyboards work perfectly

- laptop keyboard is intermittent: I have to press keys with a couple of seconds interval otherwise sometimes they don't work

I tried everything mentioned in this post, but nothing works

my laptop model is XPS 13 9340

(edited)

No Events found!

Top