26 Posts
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XPS 15 7590 Thunderbolt Firmware update fails
Hello.
It repeatedly fails. I enter the BIOS password, it starts and says 100% down, but then "Firmware update failed" with details "Internal Error: Arguments".
Does anyone know how to fix this?
Thanks in advance
Oliver
BCL67
1 Message
1
January 21st, 2021 15:00
I had the same problem.
I solved it by downgrading the driver to version 1.41.987.0. I had to do it manually, as I could not overwrite the newer version I had installed.
After downgrading, the update installed without a hitch.
DELL-Cares
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25.1K Posts
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January 20th, 2021 10:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
oduis
26 Posts
1
January 22nd, 2021 11:00
Thank you very much! The trick with the forceful downgrade did it
DELL-Cares
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January 24th, 2021 08:00
Hi,
Prajwal here from Dell community.
I'm glad to hear that you were able to get the issue fixed by downgrading the firmware.
Thank you for sharing the resolution with us
We appreciate your expertise in resolving the issue.
We would like to know if there is anything else that we can assist you with.
Please get back to us with the status so that we can further assist you.
Regards,
Prajwal
DELL-Cares
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January 27th, 2021 08:00
Hi,
Prajwal here from Dell community.
Unfortunately, we haven't received a response from your end.
We'll be archiving the case from our end.
Feel free to drop a message at your convenience so that we can reopen the case and assist you further.
Regards,
Prajwal
bacillus1
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January 27th, 2021 09:00
oduis
26 Posts
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January 27th, 2021 11:00
Hello Prajwal,
Sorry, did not see this. Nothing else needed, BCL67 solved the riddle. It was a forced downgrade of the driver by the way, not the firmware.
Regards
Oliver
Bogdan Dorin
1 Message
0
June 3rd, 2021 07:00
I have the driver at 1.41.987.0 and update still failing.
HoosBest
2 Posts
0
June 11th, 2021 07:00
I could use the same help. Brand new Inspirion 15 and updated all BIOS, drivers. Dock NVM won't update from 00.00.16 to 00.00.27. Everything else updates fine. Why doesn't Dell fix this? How can I make my issue work?
effgee
1 Message
0
October 4th, 2021 00:00
Same problem here, Precision 7720.
Just bought a new Dell S2722QC monitor, which won't I can't use over USB-C. Thought I'd update the thunderbolt drivers, but ran into this failure. I'm upgrading from v12 to v46, I thought it might be too big a leap in a single version but then someone here failed going from v44 to v46
Anyone from Dell ?
I'd love to use my new monitor via USB-C
jaina13
1 Message
0
May 28th, 2022 07:00
How did you manually downgraded the driver ? I saw they dont allow the downgrade ?