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XPS 15 9510, WD19TB and Latitude 5411
Hi,
I have two laptops XPS 15 9510 and Latitude 5411 connected to WD19TB dock. I try to charge XPS using the second Thunderbolt (on the back of dock) using Thunderbolt 4 cable. Unfortunately, when I plug in I get message that power supply is to weak to charge battery. Is it possible to charge battery using the second Thunderbolt or it won't work? Main cable I use to power Latitude laptop and it works fine.
Dell-Brad L
Community Manager
Community Manager
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2.2K Posts
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June 30th, 2022 23:00
Unfortunately the Dock will be limited to charging one system at a time.
Per Dell-Cares:
The Dock is working as designed. Only the main cable is capable of charging the systems. The front USB C port only delivers an output of a max 7W and the rear USB-Type- C a max of 15W. Please refer to the manual for these specs.
DELL-Cares
Moderator
Moderator
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25.1K Posts
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May 25th, 2022 12:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.