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January 31st, 2023 10:00

XPS13 9380 Windows 11 + USB Ports not working on left side

XPS 13 9380

XPS 13 9380

Windows 11 - updated BIOS and Windows regular updates in place.  Deleted Thunderbolt USB controller.  Nothing resolves issue.

Right side USB port works - neither of the two left side ports are working.

2 Posts

January 31st, 2023 15:00

 Any ideas on what else to do folks ??

10 Elder

 • 

23K Posts

January 31st, 2023 16:00

Two options:  a USB hub for connecting more than two USB devices, or if you don't want that, it's time for a replacement system board.

https://www.parts-people.com/index.php?action=category&id=143&subid=1306&refine=motherboard

 

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