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96 Posts

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January 22nd, 2021 03:00

docking station for XPS 9360

i have the XPS 9360 and i'm looking to get a dock that will have, at least, 1 gigabit ethernet and 2 x HDMI (i run my laptop with 2 external 1080P monitors), i'd also like it to be able to charge the laptop.

the XPS 9360 has a USB-C/thunderbolt 3.1 so should be able to achieve all that.

any suggestions?
ideall i don't want to be spending silly money on one.

9 Legend

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14K Posts

January 22nd, 2021 06:00

@chenks76  Those requirements are pretty easy to satisfy.  The XPS 13 only requires 45W of power, and any dock should be able to supply at least that much.  And if you're only running dual 1080p external displays, a regular USB-C dock would be fine.  However, that's as high as you'd be able to go with regular USB-C on that system, so if you wanted futurerproofing, a Thunderbolt 3 dock might be worth considering, since that would allow you to run either dual 4K 60 Hz displays or triple QHD displays.

In terms of recommendations, Dell has the WD19 (USB-C) and WD19TB (Thunderbolt 3), and CalDigit has the TS3+ and USB-C Pro Dock.  Both of CalDigit's docks support TB3, the difference being that the latter as USB-C backward compatibility at reduced functionality (as does the WD19TB), whereas the TS3+ requires a TB3 host.  You'd use a DisplayPort to HDMI adapter/cable as needed here since dual HDMI is harder to find.  The reason is that DisplayPort is a superior port in terms of capabilities (supports higher resolutions and refresh rates, supports daisy chaining, etc.), and it's also royalty-free, whereas manufacturers have to pay a royalty for every HDMI port they put onto a product.  But DP to HDMI adapters/cables are easy to get.

1 Rookie

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96 Posts

January 22nd, 2021 06:00

i'd probably go down the thunderbolt 3 route just for future proofing.
i currently use a Sabrent USB Type-C Dual HDMI Adapter to run the 2 monitors (albeit the monitors don't have HDMI ports, i'm using DVI-HDMI cables).

i run my laptop with 3 screens at the same time, the 2 monitors and the laptop screen.

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96 Posts

January 27th, 2021 05:00

9 Legend

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14K Posts

January 27th, 2021 06:00

@chenks76  That appears to be identical to the USB-C Pro Dock I mentioned earlier except it uses HDMI rather than DisplayPort outputs. So yes it should work well. The only potential issue is that last time I checked, CalDigit only made firmware update applications for Mac, so if that’s still the case and there isn’t some workaround, you may be unable to update the dock’s firmware from your XPS.

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96 Posts

January 27th, 2021 06:00

@jphughan i guess it comes down to which connection method would provide a better image.
the 2 monitors (https://www.hannspree.eu/product/he-225-dpb/) have only have DVI and VGA ports (no native HDMI or DP), so at the moment i'm using DVI-HDMI cables. would DVI-DP cables offer a better image or no difference at all?

9 Legend

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14K Posts

January 27th, 2021 07:00

@chenks76  No difference in image quality.  I personally prefer DisplayPort over HDMI outputs for a few reasons.  First, it's a more capable output.  A DP output can be used to feed a DisplayPort, HDMI, DVI, and VGA input.  An HDMI output cannot feed a DisplayPort input.  DisplayPort also supports daisy chaining, which isn't possible with any other output (except USB-C since it uses DisplayPort protocol for video).  And DisplayPort supported given display setups years before HDMI did.  For example, some early 4K 60 Hz displays only support receiving that over DisplayPort because an HDMI spec to support that didn't arrive until about 3 years after DisplayPort supported it.  And lastly, DisplayPort is more commonly found on displays, especially low-end displays, because it's a royalty-free port, whereas HDMI requires manufacturers to pay a royalty for ever HDMI port or connector they install on a product.  So for example, some of Dell's budget-oriented displays only have DisplayPort and VGA, but not HDMI.  If you have a product that only has an HDMI output, your only option there is HDMI to VGA, which results in reduced image quality because VGA is analog.  (I can't even count how many threads I've fielded here from people who had an HDMI output and a DisplayPort input and incorrectly figured that a DisplayPort to HDMI cable would work in that scenario.)

But if your current displays have DVI and you make sure any future displays you might buy have HDMI inputs, then the HDMI version will be completely fine.

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96 Posts

February 18th, 2021 05:00

@jphughan well i got the caldigit usb-c hdmi dock (TB3).

it seems to be all working as expected, however any time i connect it up windows prompts to say it isn't charging and to connect a power source., but when i look at the battery status is says "power mode (plugged in)"

1.jpg

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14K Posts

February 18th, 2021 06:00

@chenks76  Those two statements aren't necessarily contradictory.  It's possible for a system to run from a power adapter but not use any of that power to charge the battery.  If the battery was already at 95% or higher, I think Dell laptops deliberately don't charge the battery to 100% to avoid wear on the battery.  I believe you have to dip below 95% before the system will charge back up to 100%.  And of course if you have any custom battery charging parameters defined, those can cause this behavior too. I for example have my battery set to a max charge of 80% and a minimum charge of 50%, so if I connect a power adapter and my battery is above 50%, my system will only use wall power to operate, but won't charge the battery.  My battery has to drop below 50% before my system will start charging it again.  This setup can significantly increase the longevity of your battery, at the cost of some everyday convenience.

Another possibility is that the USB PD negotiation just took a moment and that message popped up briefly but then the system started operating as expected.

So I'd drain your battery a bit and then connect the dock to see what happens.

If you've ruled all of those possibilities out and do in fact find that the system won't ever charge the battery while connected to the dock, even though disconnecting the dock and immediately connecting the system's own power adapter results in battery charging, then I guess make sure your BIOS/firmware is current.  I'd also normally suggest making sure the dock firmware is current, but I believe CalDigit still only provides a firmware updater for macOS, not Windows.

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March 6th, 2023 11:00

As the OP asked for the XPS13 9360, I am wondering on which port the 9360 accepts charging from a docking station instead of the normal power plug?

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27.6K Posts

March 6th, 2023 12:00

Yes, it does support charging over Thunderbolt (the USB-C port).

 

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